THE EFFECTS OF JOB STRESS, MOTIVATION AND WORK CONFLICT ON EMPLOYEE PERFORMANCE
DOI:
https://doi.org/10.46799/ijssr.v5i1.1172Keywords:
employee performance, job stress, work conflict, work motivationAbstract
This study aims to analyze the effect of stress levels, work motivation, and work conflict on employee performance at PT Tira Austenite Tbk. The study's population comprised 340 employees, from which a sample of 185 was determined using the Slovin formula and random sampling method. Data analysis was performed using SEM Partial Least Square (SPLS) with the Smart-PLS version 3.0 program, involving two stages: the measurement model and the structural model. The measurement model was tested for validity through convergent validity, discriminant validity, and average variance extracted, while reliability was assessed using composite reliability and Cronbach's alpha. The results of the hypothesis test show that work stress does not have a significant effect on employee productivity, while work conflict has a negative and significant effect. The findings can inform management practices and interventions aimed at improving employee performance, ultimately contributing to more effective workforce management strategies. Furthermore, longitudinal studies that track changes in employee performance over time in response to implemented motivational strategies could provide valuable insights into the long-term effectiveness of such interventions.
References
Ahmad, J., Zahid, S., Wahid, F. F., & Ali, S. (2021). Impact of Role Conflict and Role Ambiguity on Job Satisfaction the Mediating Effect of Job Stress and Moderating Effect of Islamic Work Ethics. European Journal of Business and Management Research, 6(4). https://doi.org/10.24018/ejbmr.2021.6.4.895
Alma’arif, Y., Respati, H., & Nasir, M. (2022). Conflict, Stress and Motivation Influence Employee Performance. Cross Current International Journal of Economics, Management and Media Studies, 4(5). https://doi.org/10.36344/ccijemms.2022.v04i05.010
Aniversari, P., & Sanjaya, V. F. (2022). PENGARUH STRESS KERJA, LINGKUNGAN KERJA DAN KEPUASAN KERJA TERHADAP KINERJA KARYAWAN (Studi Kasus Pada Karyawan PT Aneka Gas Industri Lampung). REVENUE: Jurnal Manajemen Bisnis Islam, 3(1). https://doi.org/10.24042/revenue.v3i1.10450
Ariansy, N. I., & Kurnia, M. (2022). Pengaruh Stres Kerja, Insentif Dan Lingkungan Kerja Terhadap Kinerja Karyawan Dengan Kepuasan Kerja Sebagai Variabel Mediasi. Borobudur Management Review, 2(1). https://doi.org/10.31603/bmar.v2i1.6820
Aulia, M. (2022). PENGARUH STRES KERJA TERHADAP KINERJA KARYAWAN PT.PLN (PERSERO) AREA JAMBI RAYON TELANAIPURA. Jurnal Manajemen Terapan Dan Keuangan, 10(02), 261–268. https://doi.org/10.22437/jmk.v10i02.13062
Basit, A., & Hassan, Z. (2017). Impact of job stress on employee performance. International Journal of Accounting and Business Management, 5(2), 13–33.
Buulolo, F. (2021). Pengaruh Stres Kerja Terhadap Kinerja Pegawai Pada Kantor Camat Aramo Kabupaten Nias Selatan. Jurnal Ilmiah Mahasiswa Nias Selatan, 4.
Dedali, S. (2023). The Effect of Work Motivation on Employee Performance in the Production Department at PT GARUDA TOP PLASINDO in Surabaya. Jurnal Penelitian Ekonomi Dan Akuntansi (JPENSI), 8(1).
Fahmi, P., Sudjono, Parwoto, Supriyatno, Saluy, A. B., Safitri, E., Effiyaldi, Rivaldo, Y., & Endri, E. (2022). Work Stress Mediates Motivation and Discipline on Teacher Performance: Evidence Work from Home Policy. Journal of Educational and Social Research, 12(3). https://doi.org/10.36941/jesr-2022-0068
Fahriana, C., & Sopiah, S. (2022). The influence of work motivation on employee performance. Asian Journal of Economics and Business Management, 1(3), 229–233. https://doi.org/10.53402/ajebm.v1i3.237
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (2000). Organizations: Behavior, Structure, Processes. Irwin/McGraw-Hill. https://books.google.co.id/books?id=FJNPa8G8-vwC
HIDAYAT, E. N., HALIM, T., & KUSUMAJAYA, R. A. (2023). PENGARUH STRES KERJA, LINGKUNGAN KERJA DAN PELATIHAN TERHADAP KINERJA KARYAWAN. Jurnal Manajemen, Bisnis Dan Kewirausahaan, 3(3). https://doi.org/10.55606/jumbiku.v3i3.2931
Ify, I. P. (2024). Motivation and Job Performance. International Research Journal of Economics and Management Studies IRJEMS, 3(3).
Mangkunegara, A., & Prabu, A. (2011). Manajemen Sumber Daya Manusia. PT Remaja Rosdakarya.
Massie, R. N., Areros, W. A., & Rumawas, W. (2018). Pengaruh stres kerja terhadap kinerja karyawan pada kantor pengelola IT Center Manado. Jurnal Administrasi Bisnis (JAB), 6(2).
Prastiwi, I. E., Pardanawati, S. L., & Kurniawan, D. (2022). Employee Performance: Work Ability and Work Motivation. International Journal of Economics, Business and Accounting Research (IJEBAR), 6(1), 1. https://doi.org/10.29040/ijebar.v6i1.3122
Pratama, K. D., & Widiastina, G. (2023). Pengaruh Konflik Dan Stress Kerja Terhadap Produktivitas Kerja Dimediasi Oleh Kepuasan Kerja Pegawai Fakultas Olahraga Dan Kesehatan (FOK) Universitas Pendidikan Ganesha Singaraja. JNANA SATYA DHARMA, 11(1). https://doi.org/10.55822/jnana.v11i1.373
Puspitasari, F. D. A., & Adam, S. (2019). The influence of job stress and motivation to work performance. Opcion, 35(Special Issue 21).
Raub, S., Borzillo, S., Perretten, G., & Schmitt, A. (2021). New employee orientation, role-related stressors and conflict at work: Consequences for work attitudes and performance of hospitality employees. International Journal of Hospitality Management, 94. https://doi.org/10.1016/j.ijhm.2020.102857
Robbins, S. P., & Judge, T. A. (2013). Perilaku organisasi: Organizational behaviour. Salemba Empat.
Rossa, W. M., Susanti, E. N., Hakim, L., Magdalena, L., Ratnasari, S. L., & Manurung, T. (2024). PENGARUH KONFLIK KERJA, STRES KERJA, KEPUASAN KERJA DAN WORK LIFE BALANCE TERHADAP KINERJA KARYAWAN. JURNAL DIMENSI, 13(1), 214–226. https://doi.org/10.33373/dms.v13i1.6232
Soelton, M., & Yasinta, D. (2018). Pengaruh kepemimpinan transformasional, lingkungan kerja fisik dan stres kerja terhadap kinerja pegawai pada kantor kecamatan penjaringan jakarta utara. Jurnal Ekonomi, 23(1). https://doi.org/10.24912/je.v23i1.331
Summiati, S., Salfadri, S., & Hadya, R. (2024). Pengaruh Konflik Kerja dan Stress Kerja Terhadap Produktivitas Kerja Karyawan pada PT. Gersindo Minang Plantation (GMP) Pasaman, Sumatera Barat. EKASAKTI MATUA JURNAL MANAJEMEN, 2(1), 65–74. https://doi.org/10.31933/emjm.v2i1.1017
Thang, D. Van, & Nghi, N. Q. (2022). The effect of work motivation on employee performance: the case at OTUKSA Japan company. World Journal of Advanced Research and Reviews, 13(1). https://doi.org/10.30574/wjarr.2022.13.1.0047
Wartono, T. (2017). Pengaruh stres kerja terhadap kinerja karyawan. Jurnal Ilmiah Prodi Manajemen Universitas Pamulang, 4(2), 41–55.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Anik Herminingsih
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
