Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
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https://doi.org/10.XXXXX/ijssr.xxxx.xx2
This%work%is%licensed%under%a%Attribution-ShareAlike%4.0%International%(CC%BY-SA%4.0)
A"Literature"Review"on"the"Effect"of"Perceived"
Organizational"Support"on"Employee"Engagement"and"
Employee"Performance"of"Government"Agencies"in"
Singapore,"Thailand"and"Indonesia"!
!
123425267
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Keywords$
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9F"G19HG,
!"#$"%&"'()#*+,%-+.%/,+0(1233/#.4(
5630/7""(5,*+*"6",.4(5630/7""(
!"#8/#6+,$"4(1%,*+3/#"(
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The2 support2 of2 the2 organization2 where2 individuals2 work2
influences2 employees'2 quality2 of2 life2 in2 government2 agencies.2
Employee-perceived2 organizational2 support2 (POS)2 has2 been2
proven2in2previous2research2 to2help2reduce2emp loyee2stress2levels2
and2 emotional2 exhaustion2 during2 work.2 The2 influence2 of2 POS2 in2
government2agencies2in2Singapore,2Thailand,2and2Indonesia2 sho ws2
similarities2and2differences.2This2research2explores2POS2elements,2
namely2 Socio-emotional,2 Orientation2 towards2 organization2 and2
work,2Behavioral2outcomes,2and2Employee2welfare,2and2its2impact2
on2 government2 agencies2 in2 Singapore,2 Thailand,2 and2 Indonesia.2
The2 author2 uses2 a2 qualitative2 literature2 study2 approach;2 this2
research2reveals2POS2elements2practiced2in2government2agencies2
in2 Singapore,2 Thailand,2 and2 Indo n e s ia .2 Th e2 three2 countries2
theoretically2use2POS2eleme n ts .2However,2 in 2practice,2their2impact2
is2very2different,2 so2the2r esults2of2engagement2and2performance2
produced2by2employees2are2also2different.2The2difference2is2that2
the2POS2implemented2in2Singapore2and2Thailand2agencies2contains2
a2"behavior2results"2element,2whereas2in2Indonesia,2there2is2none.2
In2Indonesia,2nothing2was2found2explicitly2regarding2the2issue2of2
cross-cultural2 citizenship2 behavior2 and2 employee2 withdrawal2
behavior.2 Furthermore,2 the2 POS2 measurement2 tool2 in2 the2 three2
countries2 uses2 the2 Survey2 of2 Perceived2 Organizational2 Support.2
The2influence2of2POS2fosters2a2positive2work2environment2and2can2
encourage2 employee2 satisfaction2 and2 work2 commitment.2
Therefore,2 agencies2 in2 Indonesia2 need2 to2 adapt2 it2 to2 increase2
employee2engagement2and2performance.2
,
,
INTRODUCTION!
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CONCLUSION!
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/8(A/,."63/#+#7(B/;3%.+0%.7(C+,+*"6",.(%DEQ1T(%*&&*p*&*i$%J88M>2^^E"=$"/4^*&$**&c^D+X\6I
*1I1&*kI&ki]%
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G% 758,I,-,#0>=>% ";%#,85>8% ,@,=#,B#5% #=85/,8./5$% C+,+*"6",.( F";"+#$=( F"&%"G(% DHQkT(% k1KpkS]$%
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