Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
Vol.%%03,%No.%12,%December%2023%
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This%work%is%licensed%under%a%Attribution-ShareAlike%4.0%International%(CC%BY-SA%4.0)
Analysis(of(The(Influence(of(Human(Resource(
Management(on(Innovation(Mediated(by(Work(Ethic(in(
Government(Office(Employees(West(Sulawesi(Province(
,
"2324526,718,92::2;2::228,<2=24>??5@38,02A2;>??5@,<2:2,!;B2C48,D@C2458,7>4@52E2:B6%
Sekolah%Tinggi%Ilmu%Ekonomi%Amkop%Makassar,%Indonesia1,2,3,4,5,6%
Email:%[email protected]1,%[email protected]2,%bahamar59@gmail.com3,%
[email protected]4,%ansarakkas%@gmail.com5,%kurniasandra2406@gmail.com6%%
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,
,
,
INTRODUCTION)
In%managing%an%organization,%human%resource%management%is%necessary%as%a%manifestation%of%a%
science%and%art%in%conjunction%with%several%activities%in%managing%people%in%an%organization,%institution%
or%company%so%that%the%goals%that%have%been%set%can%be%achieved%effectively%and%efficiently%(Putranto%&%
Trihudiyatmanto,% 2021).% Some% of% these% activities% include% planning,% organizing,% implementing,%
monitoring,% selecting,% recruiting,% training,% development,% communication% management% to% risk%
management.%%
Human% resource% management% is% a% form% of% recognition% of% the% importance% of% organizational%
members%as%resources%that%can%support%the%achievement%of%organizational%goals,%the%implementation%of%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%https://ijssr.ridwaninstitute.co.id/%
!0""1,Page%.+'%
functions,%and%organizational%activities%to%ensure%that%they%are%used%effectively%and%fairly%for%the%benefit%
of%the%organization,%individuals,%and%society%(Ardiyasa%et%al.,%2023;%Wijoyo%et%al.,%2023).%%
Success%for%the%government%and%company%will%be%sustainable%if%it%has%employees%or%employees%
who%are%able%to%foster%work%ethic%in%themselves%and%their%groups%to%support%the%innovation%of%services%
offered%(Nugroho%et%al.,%2022;%Pebrian%et%al.,%2023).%Therefore,%work%ethic%must%be%attitude,%personality,%
disposition,%character%and%belief%in%something.%Work%ethic%becomes%a%moral%value%so%that%in%that%ethos%
there%is%a%very%strong%passion%or%spirit%to%do%something%optimally%to%be%better%and%even%strive%to%achieve%
the%perfect%quality%of%work%possible%(Hamid%&%Shaleha,%2021;%Krisyanto,%2018).%%%
In% addition% to% ethos,% which% is% the% main% requirement% for% all% efforts% to% improve% the% quality% of%
human% resources,% both% at% the% individual% and% organizational% levels,% innovation% is% also% crucial%in%
anticipating% various% work% complexities% that% need% to% be% accelerated%(Ala’uddin% &% Ubaidilla,% 2023;%
Pahruroji%&%Nugraha,%2023).%By%encouraging%the%application%of%invention%in%providing%services%to%the%
community,% employees% can% streamline% the% services% required%by% customers.% Therefore,% creation%will%
significantly%assist%local%governments%in%meeting%the%evolving%and%changing%needs%of%the%community%to%
increase%public%satisfaction%with%the%services%provided%by%government%offices.%%
In% the% organization,% the% regional% apparatus% must% be% able% to% apply% the% principles% of% human%
resource%management%that%have%been%adjusted%to%the%character%and%circumstances%of%each%employee%in%
charge%of%providing%public%services%so%that%all%services%can%be%carried%out%properly%by%creating%a%more%
conducive%work%situation%(Candana,%2021).%In%addition,%it%must%be%able%to%apply%a%maximum%spirit%and%
work%ethic%as%a%manifestation%of%self-actualization%and%honor%for%the%work%carried%out.%Suppose%it%is%well%
connected%from%human%resource%management%governance%with%the%nature%of%work%ethic.%In%that%case,%it%
is%possible%to%apply%service%innovation%in%the%form%of%ease%of%service%and%no%longer%extend%bureaucracy%
that%tends%to%be%convoluted%(Acar%&%Acar,%2012;%Novia%et%al.,%2023).%Still,%it%simplifies%and%reduces%costs%
to%make%the%services%more%effective%and%efficient.%In%governance%conditions,%a%relatively%ever-increasing%
work%ethic%will%undoubtedly%encourage%employees%in%the%West%Sulawesi%Provincial%Government%office%
to%provide%more%professional%and%quality%services%that%are%applied%innovatively.%
In% formulating% human% resource% management% strategies% in% encouraging% public% service%
innovation,% the% leadership% aspect% is% essential%because% it% can% be% a% determinant% for% the% realization% of%
practical%innovation% as% found% by% Arisman% and% Sopiah% (2022)%that% transformational% leadership% can%
positively%and%significantly%affect%the%innovation%behavior%of%employees%and%employees%in%the%companies%
studied.% Similarly,% previous% research% by% Diang% Kurnianningrum% (2021)%with% the% results% of% research%
shows%that%the%influence%of%human%resource%management%on%innovation,%especially%the%use%of%technology%
in%human%resource%management,%not% only%has% a%positive%impact%but% also% causes%several%problems% to%
arise.%Based%on%the%above,%hypothesis%1%(H1)%was%developed%in%the%form%of%human%resource%management%
having%a%significant%positive%effect%on%innovation.%
The%impact%of%the%symbiotic%relationship%between%human%resource%management%on%work%ethic%
has% found% many% positive% influences,% as% stated% by% Hartono% Ahmad% (2019),% Mashuri% Yusuf% Naim% et% al.%
(2019),%Wenty%Febrianti%et%al.%(2023)%and%also%Miftahul%Jannah%(2022).%The%relationship%between%human%
resource%management%and%good%work%ethic%creates%a%cycle%of%reinforcement%in%the%work%environment,%
which% leads% to% the% achievement% of% organizational% goals% for% the% benefit% of% underserved% communities,%
resulting%in%improved%overall%organizational%performance.%Thus,%hypothesis%2%(H2)%was%formulated%as%
human%resource%management%significantly%positively%affecting%work%ethic.%
A%solid%and%good%work%ethic%is%closely%related%to%innovation%in%organization%and%service.%A%work%
ethic% that% embraces% passion,% responsibility,% and% discipline% can% encourage% people% to% solve% complex%
problems%creatively.%Individuals%or%groups%with%a%strong%work%ethic%tend%to%have%intrinsic%motivation,%
love%change%and%are%more%willing%to%try%new%approaches.%A%work%environment%that%supports%a%good%work%
ethic%promotes%cooperation%and%knowledge%sharing,%as%well%as%influencing%and%inspiring%each%other%to%
create%sustainable%innovation.%Integrity%and%ethics%in%work%ethic%also%support%continuous%innovation%and%
have%a%positive%impact%in%the%long%run.%A%work%ethic%emphasizing%integrity%also%leads%to%long-term%focus%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%%
Sakaria.%K1,%Mattalatta2,%Baharuddin3,%Jamaluddin%Bata%Ilyas4,%Ansar5,%Kurniawaty6%
!0""1,Page%.+'*
and% excellent%results% for% the% organization% and% society.% Work% ethic% is% expected% to% influence% how%
organizations%deal%with%obstacles,%respond%to%risk,%and%manage%failure%to%succeed.%Thus,%a%strong%work%
ethic% becomes% the% dominant% foundation% for%realizing% innovation% in% the% organizational% environment.%
Hypothesis%3%states%that%work%ethic%has%a%significant%positive%effect%on%innovation.%
More% directed% and% well-managed% human% resource% management% will% encourage% the%
implementation%of%innovations%in%several%aspects%of%public%services.%In%the%end,%better%HR%governance%
will%increase%the%ability%to%produce%relevant%and%practical%innovations%for%the%organization.%However,%
effective%and%efficient%human%resource%management%requires%support%from%a%more%optimal%and%positive%
work% ethic.% A% strong% work% ethic% includes% hard% work,% responsibility,% discipline,% and% a% passion% for%
continuous% learning% and% growth.% Individuals% with% a% good% work% ethic%tend% to% be% more% motivated% to%
contribute%actively%to%the%human%resource%management%process%and%strive%to%achieve% organizational%
goals.%A%positive%work%ethic%will%also%create%a%work%environment%conducive%to%innovation,%as%individuals%
will%feel%safe%sharing%their%ideas%without%fear%of%being%judged%or%perceived%wrongly.%Of%course,%the%results%
are% as% expected:% a% strong% work% ethic% will% strengthen% the% governance% process% of% human% resource%
management%and%increase%the%likelihood%of%success%in%creating%innovations%that%positively%impact%the%
organization.% Therefore,% hypothesis% 4% (H4)% was% also% developed:% Human%resource% management%has%a%
significant%positive%effect%on%innovation%through%the%mediation%of%work%ethic.%
By% reviewing% several% previous% studies% on% the% influence% of% human% resource% management% on%
innovation,%it%turns%out%that%more%research%results%still%need%to%be%confirmed.%Some%researchers%describe%
where%human%resource%management%positively%impacts%innovation%(Arisman%&%Sopiah,%2022;%Kamuri,%
2017).%Some%find%that%human%resource%management%does%not%influence%creation%(H%Rachman,%2020).%
Some%even%conclude%that%human%resource%management%has%a%negative%impact%(Kurnianingrum,%2021).%
Therefore,%this%study%presents%work%ethic%as%a%solution%to%the%research%gap%between%human%resource%
management%and%innovation,%which%is%believed%to%mediate%the%relationship.%
In%addition%to%being%able%to%describe%empirical%studies%related%to%the%relationship%between%the%
variables%studied,%of%course,%the%results%of%empirical%studies%of%this%research%will%be%a%useful%and%strategic%
contribution%to%improving%the%quality%of%public%services%through%innovation,%the%development%of%good%
HR% governance,% and% organizational% development% in% a% new% work% orientation% within% the% Provincial%
Government.% Thus,% this% research% will% provide% a% strong% theoretical% foundation%for% designing% more%
effective%program%policies%and%activities%to%improve%organizational%performance%and%provide%greater%
benefits%to%the%West%Sulawesi%Provincial%Government.%
,
METHODS)
The%design%of%this%study%is%in%the%form%of%a%survey%by%analyzing%and%analyzing%important%data%in%
answering%the%main%problem,%namely%in%the%form%of%an%in-depth%study%of%human%resource%management%
variables,% work% ethic,% and% innovation.% The% research% data% to% be% processed% comes% from% the% results% of%
respondents'%answers%to%questionnaires%that%have%been%distributed,%with%a%total%of%341%people%from%the%
questionnaire%returned.%The%respondents%of%the%study%were%employees%of%the%West%Sulawesi%Provincial%
Government.% The% analysis% was% conducted% multivariately%utilizing% SPSS%and% AMOS% statistical% tools%
developed%by%IBM.%
The% innovation% variable% measured% by% a% Likert% scale% consists% of% 5% answer% choices,% namely%
strongly%agree%(SS),%agree%(S),%neutral/undecided%(N/RG),% disagree%(TS)%and% strongly%disagree% (STS).%
The% indicators% used% to% measure% innovation% are% adopted% from% the% opinions% of% Prajogo% (2016)%and%
Salamun%et%al,%(1995),%which%consist%of%1.%Generate%new%ideas,%2.%%Transmission%of%ideas,%3.%New%method%
ideas,%4.%Produce%new%products%and%5%New%organizing.%Furthermore,%human%resource%management%is%
measured%on%the%same%scale%as%the%indicators%adopted%from%Afandi%(2021)%supported%by%Malayu%S.P.%
Hasibuan% (2006)%and%Sonny% Sumarsono%(2003),%which%include%1.% Work%duties,% 2.%Quality% of%work,%3.%
Quantity,%4.%Punctuality,%and%5.%Cost%utilization%effectiveness.%In%addition,%work%ethic%is%measured%with%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%https://ijssr.ridwaninstitute.co.id/%
!0""1,Page%.+%&
the% same% scale% and% answer% choices% as% other% variables% and% consists% of% indicators% adopted% from%
Syahiruddin%(2012)%and%Sinamo%(2011)%in%Andri%Hadiansyah%and%Riri%Permatasari%Yanwar%(2015)%which%
include%1.%Work%is%trustworthiness,%2.%Work%is%a%call%to%worship;%3.%Work%is%self-actualization,%4.%Work%is%
an%honor,%and%5.%Work%is%an%art%to%serve.%
%,
RESULTS,
I;2CC5K2;,DCC>AM:5G@,HFC:,
Before%testing%a%Structural%Equation%Modeling%(SEM)%model%using%AMOS%software,%several%classic%
assumption%tests%need%to%be%performed%to%ensure%that%the%data%meets%the%analysis%requirements.%This%
assumption%test%is%very%important%because%the%non-fulfillment%of%this%procedure%can%affect%the%validity%
and%validity%of%the%SEM%analysis%results.%First%of%all,%a%data%normality%check%is%carried%out.%The%results%
showed%that%2%indicators%failed%to%meet%the%requirements,%so%they%were%silent%and%not%included%in%the%
next%analysis%stage.%Furthermore,%homoscedasticity%is%ensured%to%determine%residual%error%variations%
and%is%assured%that%the%data%are%randomly%independent%and%do%not%have%meaningful%time%series%or%spatial%
series%patterns.%Finally,%test%residual%normality%to%ensure%that%residuals%(the%difference%between%actual%
data%and%model%estimates)%have%a%normal%distribution.%By%ensuring%that%all%classical%assumptions%are%
met,%the%results%of%SEM%analysis%will%be%more%valid%and%can%be%interpreted%more%accurately.%
9G?F;,HFC:,NOGG?@FCC,GJ,P5:Q,
Model%testing%in%SEM%(Structural%Equation%Modeling)%using%AMOS%software%is%a%model%evaluation%
process%that%has%been%built%to%see%the%extent%to%which%the%model%matches%the%empirical%data%owned.%The%
purpose%of%this%model%test%is%to%test%the%validity%and%validity%of%the%model%that%has%been%compiled,%as%well%
as%to%ensure%that%the%model%adequately%represents%the%conceptual%relationships%between%the%variables%
under%study.%The%model%test%process%involves%comparing%the%proposed%model%(hypothetical%model)%with%
the%actual%data%that%has%been%collected.%One%of%the%main%aspects%of%model%testing%is%the%assessment%of%the%
model's%suitability%to%the%data%measured%through%various%statistical%fit%indicators.%Some%commonly%used%
fit% indicators% include% chi-square,% Goodness% Fit% Index% (GFI),% Adjusted% Goodness% Fit% Index% (AGFI),%
Comparative%Fit%Index%(CFI),%Tucker-Lewis%Index%(TLI),%and%Root%Mean%Square%Error%of%Approximation%
(RMSEA.%These%fit%values%provide%information%about%how%much%the%model%matches%the%data.%The%closer%
to%zero%the%chi-square%value%and%the%closer%to%1%GFI,%AGFI,%CFI,%and%TLI%value,%and%the%lower%the%RMSEA%
value% the% better% the% model% fits% into% the% data.% The% model% test% results% showed% the% achievement% of% chi%
square%=%37.001,%GFI%=%0.972,%AGFI%=%0.930,%TLI%=%0.950,%CFI%=%0.974,%and%RMSEA%=%0.083.%The%test%results%
of%the%model%can%be%seen%in%the%following%figure;%
%
%
Work%Ethic%
Inovasion%
HRM%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%%
Sakaria.%K1,%Mattalatta2,%Baharuddin3,%Jamaluddin%Bata%Ilyas4,%Ansar5,%Kurniawaty6%
!0""1,Page%.+%+
P5R>4F,+6,P5@2;,4FC>;:C,GJ,AG?F;,:FC:C,L52,D9S",
,
Thus,%it%can%be%ensured%that%the%model%is%built%according%to%the%measured%data,%and%the%results%
of%the%analysis%can%be%used%to%support%empirical%findings%and%make%meaningful%conclusions%about%the%
conceptual%relationship%between%the%variables%studied.%%
IG@LF4RF@:,T2;5?5:B,2@?,IG@C:4>K:,1F;52U5;5:B,HFC:5@R,
Testing%convergent%validity%and%construct%reliability%is%an%important%step%in%statistical%analysis%
that%aims%to%measure%the%extent%to%which%a%construct%or%variable%in%the%study%is%reliable%and%whether%it%
measures%what%it%should%measure%or%represent.%The%test%results%are%presented%in%the%following%table;%
%
H2U;F,+6,HFC:5@R,KG@LF4RF@:,L2;5?5:B,2@?,KG@C:4>K:,4F;52U5;5:B,
Std.%
Estimate%
Std.%
Error%
Square%
Std.%Est%
Convergent%
Validity%
(AVE)%
Construct%
Reliability%
%
%
%
0.622%
0.831%
0.741%
0.451%
0.549%
%
%
0.822%
0.324%
0.676%
%
%
0.800%
0.360%
0.640%
%
%
%
%
%
0.507%
0.755%
0.680%
0.538%
0.462%
%
%
0.750%
0.438%
0.563%
%
%
0.705%
0.503%
0.497%
%
%
%
%
%
0.604%
0.819%
0.881%
0.224%
0.776%
%
%
0.772%
0.404%
0.596%
%
%
0.663%
0.560%
0.440%
%
%
Source:%Primary%Data%(processed%for%this%study)%%
The% meaning% of% testing% convergent% validity% and% construct% reliability% is% to% ensure% that% the%
variables%used%in%this%study%conform%to%the%underlying%theory%and%can%reliably%represent%the%construct%
in%question.%The%measurement%results%show%that%if%convergent%validity%is%met%(>%0.5),%this%means%that%the%
indicators% used% can%properly% represent% the% measured% construct.% While% the% calculation% of% construct%
reliability% is% also% fulfilled% (>% 0.7),% this% shows% that% the% measured% construct% is% reliable% and% provides%
consistent%results.%
VBMG:=FC5C,HFC:,1FC>;:C,
Based%on%the%results%of%the%hypothesis%test,%the%findings%show%that%all%hypotheses%proposed%are%
statistically%acceptable.%This%means%that%all%hypotheses%get%support%from%the%analyzed%data.%This%means%
that%from%the%results%of%data%analysis,%there%is%insufficient%evidence%to%reject%the%hypothesis%proposed,%
and% that% the% relationship% described% in% the% hypothesis% is% true.% This% is% shown% by% the% achievement% of%
statistical%values%in%the%form%of%CR%>%1.96%at%a%significance%level%of%0.05.%In%addition,%it%is%seen%if%the%p-
value%is%smaller%than%0.05%so%that%all%hypotheses%are%declared%accepted.%The%results%of%the%hypothesis%
test%are%presented%in%the%following%table;%
,
H2U;F,$6,VBMG:=FC5C,:FC:,4FC>;:C,
I2>C2;5:B,1F;2:5G@C=5M,
WC:5A2:F,
"6W6,
I616,
X,
Y2UF;,
!@JG4A2:5G@,
ETOS_KERJA%
<---%
HRM%
.612%
.078%
7.865%
%
par_3%
Accepted%
Hypothesis%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%https://ijssr.ridwaninstitute.co.id/%
!0""1,Page%.+%$
I2>C2;5:B,1F;2:5G@C=5M,
WC:5A2:F,
"6W6,
I616,
X,
Y2UF;,
!@JG4A2:5G@,
INNOVATION%
<---%
ETOS_KERJA%
.284%
.075%
3.776%
%
par_1%
Accepted%
Hypothesis%
INNOVATION%
<---%
HRM%
.607%
.080%
7.591%
%
par_2%
Accepted%
Hypothesis%
Source:%Primary%Data%(processed%for%this%study)%%
The% results% of% the% mediation% hypothesis% test% (H4)% of% human% resource% management% towards%
innovation%through%work%ethic%mediation%using%the%Sobel%Test%formula%also%showed%that%the%value%of%CR%
=%2.28%(>%1.96).%This%shows%that%work%ethic%is%a%reference%and%plays%an%important%role%in%increasing%the%
influence% of% human% resource% management% on% innovation.% Therefore,% work% ethic% can% act% as% a% good%
mediator%for%the%relationship%between%human%resource%management%and%innovation.%
%
Z5CK>CC5G@,
H=F,5@J;>F@KF,GJ,=>A2@,4FCG>4KF,A2@2RFAF@:,G@,5@@GL2:5G@,
The%results%of%the%test%of%the%influence%of%human%resource%management%on%innovation%that%show%
positive%value,%but%are%less%significant%mean%that%there%is%a%strong%influence%between%the%human%resource%
management% owned% by% each% employee% or% group% of% civil% servants% in% the% West% Sulawesi% Provincial%
government%with%the%level%of%innovation%produced%showing%better%conditions.%Positive%and%significant%
test%results%show%that%human%resource%management%variables%have%a%positive%impact%on%increasing%the%
innovation%achieved.%In%this%study%and%study,%effective%human%resource%management%has%an%important%
role% in% generating% the% process% of% birth% of% various% creative% ideas% and% becoming% new% solutions.% When%
individuals%or%groups%of%employees%have%implemented%human%resource%management%governance,%it%will%
be%able%to%guide%and%guide%in%running%the%service%innovation%process,%with%the%management%of%human%
resource%management%experiencing%a%high%increase%will%be%able%to%optimize%innovation%better%among%
ASN%employees%of%West%Sulawesi%province.%
The% encouragement% of% better% and% professional% human% resource% management% governance%
towards% regional% apparatus% organizations% that% provide% public% services% with% serious% enthusiasm% and%
attention%will%be%able%to%provide%guarantees%for%the%running%of%the%innovation%process%properly%and%also%
provide% guarantees% for% the% running% of% organizational% processes,% especially% for% Regional% Apparatus%
Organizations%in%carrying%out%various%forms%of%service%innovation.%By%going%through%proper%training%for%
employees%in%regional%apparatus%organization%services,%it%will%certainly%have%a%better%effect%on%service%
innovation% provided% to% the% community,% encourage% service% innovation% performance% improvement,% as%
well%as%that%with%human%resource%management%capital%through%transformational%leadership%applied%has%
been%able%to%positively%influence%the%innovation%behavior%of%employees%in%charge%of%providing%public%
services.%Having%good%human%resource%capabilities,%especially%public%service%employees,%will%certainly%
be%able%to%maximize%innovation,%thus%if%the%human%resources%of%the%State%civil%apparatus%in%each%service%
of%the%Regional%Equipment%Organization%have%been%getting%better%and%increasing,%it%is%hoped%that%service%
innovation%will%also%be%more%increased%and%optimal,%so%that%in%the%end%it%will%provide%service%satisfaction%
to%the%community.%
However,%the%capacity%of%civil%servants%in%the%field%of%service%must%be%improved%first%so%that%they%
can%become%the%main%capital%in%solving%problems%related%to%the%level%of%public%services%they%provide,%and%
also%of%course%give%serious%attention%to%how%to%develop%services%that%are%more%focused,%more%innovative%
and%have%high%responsibility,%then%the%policy%direction%in%human%resource%management%must%be%More%
strengthened%in%order%to%maximize%its%influence%on%the%implementation%of%potential%service%innovations%
for%employees%in%their%respective%selves.%Increasing%human%resource%management%for%service%provider%
civil%servants%will%provide%great%hope%in%an%effort%to%maximize%the%improvement%of%service%innovation%
which%will%of%course%have%an%impact%on%increasing%the%sense%of%satisfaction%of%the%beneficiary%community%
from% service% innovation.% Thus,% if% human% resource% management% governance% has% been% getting% better%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%%
Sakaria.%K1,%Mattalatta2,%Baharuddin3,%Jamaluddin%Bata%Ilyas4,%Ansar5,%Kurniawaty6%
!0""1,Page%.+%.
through%improving%professional%human%resources,%employees%in%public%services%will%be%able%to%provide%
maximum%services%with%higher%and%stronger%innovation.%%
The%study%results%also%show%that%innovation%can%be%produced%more%consistently%and%sustainably%
when%human%resource%management%is%well-managed%and%intended%for%individuals%or%groups%in%the%work%
environment.% A% well-established% human% resource% management% governance% process% also% facilitates%
improved%communication%and%understanding%between%employees,%making%it%easier%to%manage%human%
resources% to% support%service% innovation% challenges.% This% shows% the% need% to% realize% strong% synergies%
between%human%resource%management%to%vary%various%ideas,%creations,%innovations,%and%higher%quality%
public%services.%
Thus,%the%results%of%this%study%provide%strong%empirical%support%for%the% importance%of% better%
structuring%and%management%through%human%resource%management%in%creating%a%culture%of%innovation%
within% the% organizational% environment% of% the% West% Sulawesi% Provincial% Government.% Providing%
appropriate%training%and%support%to%improve%the%ability%to%provide%services,%especially%for%employees%or%
team% members,% can% be% a% strategic% step% in% encouraging% continuous% innovation% improvement% and%
increasing%organizational%competitiveness%in%the%face%of%future%changes.%
H=F,5@J;>F@KF,GJ,=>A2@,4FCG>4KF,A2@2RFAF@:,G@,EG43,F:=5K,
%Based%on%the%results%of%the%test%of%the%influence%of%human%resource%management%on%work%ethic%
show%a%positive%value%of%influence%and%high%significance,%this%means%that%provincial%employees%at%work%
have%been%able%to%combine%several%main%principles%in%human%resource%management,%which%are%expected%
to% improve% and% spur% a% more% optimal% work% ethic% so% that% services% to% the% community% will% be% more%
satisfying.%In%addition,%the%existence%of%human%resource%management%will%be%able%to%have%a%good%effect%
on%a%better%and%higher%work%ethic%so%that%it%affects%the%increase%in%employee%productivity,%it%will%even%
encourage%the%use%of%all%human%resources%in%regional%equipment%organizations%to%achieve%the%goals%set%
by%the%organization.%Human%resource%management%is%needed%in%public%organizations.%Therefore,%one%of%
them% is% needed% to% use% efficient% costs% in% carrying% out% duties,%and% work% is% a% core% part% of% employee%
performance%so%that%customers%of%the%services%provided%can%benefit.%%
So%important%is%the%existence%of%reliable%human%resource%management%governance%in%a%public%
organization,% its% management% must% be% through% a% good% and% qualified% HR% management% strategy% and%
system% so% that% it% is% expected% to% contribute% to% high% productivity,% have% initiative% and% have% full%
responsibility%for%the%development%of%the%organization%and%the%improvement%of%their%respective%careers.%
The%importance%of%human%resource%management%in%improving%work%ethic%in%this%study%shows%that%public%
service% organizations% are% currently% very% developed% therefore,% it% is% expected% that% there% will% be%
contributions% from% employees% who% have% a% good% work% ethic% with% high% enthusiasm,% as% well% as%
organizational% work% ethic% to% the% needs% of% general% services% for% the% community,% the% more% visible% the%
improvement% in% HR% management% will%certainly% be% contributed% through% enthusiasm% and% work% ethic%
which% is% getting% higher% and% will% be% in% line% with% providing% organizational% success,% especially% facing%
competition%and%challenges%in%today's%modern%era,%employees%must%become%more%productive%and%able%
to%provide%services%to%meet%the%reach%of%needs%of%all%levels%of%society%who%need%services.%A%high%work%
ethic% through% good% governance% of% human% resource% management% in% all% public% organizations% is% very%
important,%because%public%organizations%tasked%with%providing%public%services%will%need%employees%with%
a%high%work%ethic%in%carrying%out%their%work.%
Work% ethic% as% well% as% a% positive% state% of% mind% and% productive% spirit% feel% tied% to% work%
characterized%by%dedication%and%absorption,%meaning%a%condition%in%which%employees%feel%a%very%high%
bond% with% their% work% environment% and% tend% to% do% things% that% increase% the% effectiveness% of% the%
organization%in%which%they%work.%The%demand%for%the%quality%of%human%resources%in%carrying%out%work%
as%an%effort%to%realize%organizational%success,%such%as%through%improving%the%quality%of%both%the%products%
produced%and%the%quality%of%employees%in%providing%services,%interacting%with%customers,%and%increasing%
competence,% is% the% scope% of% core% performance% for% employees% described% in% the% job% description.% The%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%https://ijssr.ridwaninstitute.co.id/%
!0""1,Page%.+%[
results%of%this%study%are%in%line%with%previous%research%conducted%as%Hartono%%Ahmad%(2019)%research%
with% research% results% showing% that% the% influence% of% human% resource% quality% on% work% ethic% has% a%
significant%positive%effect,%this%finding%is%supported%by%the%research%of%Mashuri%Yusuf%Naim%et%al,%(2019)%
and%also%Miftahul%Jannah%(2022)%with%the%same%results.%%
Indeed,%in%realizing%the%improvement%of%public%services%to%further%improve%the%culture%and%good%
work%ethic,%especially% in%government%organizations,% maximum%effort%and%support%from%employees%is%
needed%in%the%form%of%reliable%ASN%management%in%the%organization%and%that%is%the%main%task%and%main%
function.%
%It%was%found%in%this%study%that%good%and%professional%human%resource%management%will%be%able%
to%give%birth%to%a%higher%work%ethic,%which%is%an%expectation%of%all%regional%apparatus%organizations%in%
charge%of%providing%public%services%amid%the%community,%mutually%beneficial%exchange%relationships%if%
employees%have%a%good%work%ethic%will% have% an%impact% on%the%satisfaction% of% the% community% served%
through%the%role%of%human%resource%management%that%is%already%managed%to%the%maximum.%Therefore,%
employees%with%a%high%work%ethic%will%have%high%energy%and%enthusiasm%in%their%work%productivity.%So%
it%can%be%interpreted%that%human%resource%management%is%beneficial%for%the%work%ethic%of%employees%
and%organizations%because%it%will%be%able%to%show%a%better%level%of%performance.%Thus,%it%can%be%argued%
that%the% influence% of%human%resource%management%on% work%ethic%has% a% positive%effect,% indicating%an%
active%and%positive%state%related%to%work%characterized%by%morale,%which%refers%to%a%better%and%higher%
level% of% work% ethic% in% work,% which% is% characterized% by% strong% attachment% in% his% work% and% high%
enthusiasm.%As%well%as%the%absorption%of%a%fully%concentrated%state%with%pleasure,%immersed%in%work%so%
that% time% passes% without% being% felt.% Every% employee% in% a% public% service% organization% shows% good%
performance%that% impacts%community%satisfaction%and% raises%trust%and% responsibility%in%carrying% out%
work.%
H=F,5@J;>F@KF,GJ,EG43,F:=5K,G@,5@@GL2:5G@,
%The%results%of%the%influence%test%show%that%work%ethic%can%contribute%to%the%creation%of%better%
service%innovation%among%employees%who%work%in%regional%apparatus%organizations.%Art%that%is%part%of%
the%service%work%ethic%is%very%important%for%building%service%innovation,%especially%to%organize%new%for%
better%public%services.%%%
The% results% of% this% study% are% in% line% with% the% findings% of% Malasari% (2018),% which% shows% that%
adaptability%in%innovative%work%behavior%has%a%positive%influence%on%the%resulting%innovative%output,%the%
findings%are%almost%the%same%as%Magdalena's%(2020)%research,%which%found%that%the%influence%of%work%
ethic%and%job%satisfaction%increases%and%can%be%a%predictor%for%work%productivity%and%innovation.%The%
same%finding%was%made%by%Umar%Talib%(2022)%that%based%on%the%proposed%influence%analysis%of%work%
ethic%on% the%quality%of%public%service%innovation,% there%is%a%good%impact.%However,%in% contrast%to%the%
findings% of% Rajib% Lochan% Dhar% (2016)%where%work% ethic% has% a% negative% influence% on% innovation,% this%
finding%contrasts%with%the%results%of%the%study,%%
Every%public%service%institution,%both%government%and%others,%is%required%to%be%able%to%maximize%
the%work%ethic%of%employees%or%employees.%When%that%can%be%achieved,%it%will%be%the%key%to%success%in%
crystallizing% the% value% of% creative% ideas% for% a% new% innovative% product,% especially% for% public% services.%
Besides%being%important% in%optimizing%the%use%of%human%resources,%in%this%case,%its%employees'%work%
ethic%is%expected%to%increase%every%day%to%achieve%the%goals%of%the%organization%where%the%employees%
work,%both%as%individuals%and%as%groups%in%public%organizations.%%
H=F,AF?52:5@R,5@J;>F@KF,GJ,EG43,F:=5K,5@,=>A2@,4FCG>4KF,4F;2:5G@C,G@,5@@GL2:5G@,
In%addition%to%analyzing%direct%impacts,%this%study%also%examines%indirect%impacts%by%critically%
examining%the% role% of% work% ethic% as% a% mediator% in% the% relationship% between% human% resource%
management%and%innovation.%The%hypothesis%test%results%show%excellent%value,%focusing%on%how%work%
ethic%can%act%as%an%embarkation%line%that%can%link%human%resource%management%with%the%achievement%
of%high%innovation.%This%result% can%be%seen%in%the%initial%test%that%has%been%carried%out%where% human%
resource%management%shows%a%positive%influence%on%the%level%of%innovation.%This%means%that%no%fewer%
!@4F4@2:5G@2;,0G>4@2;,GJ,"GK52;,"F4L5KF,2@?,1FCF24K=,%%
Sakaria.%K1,%Mattalatta2,%Baharuddin3,%Jamaluddin%Bata%Ilyas4,%Ansar5,%Kurniawaty6%
!0""1,Page%.+%\
individuals%or%groups%have%carried%out%good%and%consistent%human%resource%management%governance,%
and% they% will% be% more% inclined% to% produce% better% and% higher% innovations% in% the% work% environment.%
However,% what% looks% typical% is% that% human%resource% management% can%have% an% impact% on% increasing%
innovation% through% the% role% of% a% more% vibrant% work% ethic.% In% other% words,% good% human% resource%
management%not%only%directly%improves%the%high%quality%of%innovation%but%also%has%a%very%good%effect%on%
innovation%through%its%influence%on%a%positive%work%ethic.%%
The%mediating%role%of%work%ethic%becomes%very%important%among%human%resource%management%
governance%because%it%will%greatly%assist%employees%in%improving%service%innovation%when%the%effect%of%
work% ethic% has% been% able% to% reflect% a% better% level% of% morale% by% encouraging% actualization% and% great%
responsibility% for% high% performance,% it% will% certainly% contribute% to% influencing% human% resource%
management%to%encourage%and%realize%a%better%innovation%increase%again.%A%strong%work%ethic%includes%
values%such%as%discipline,%responsibility,%morale,%and%dedication%to%achieving%common%goals.%Individuals%
with% a% positive% work% ethic%will% be% more% motivated% to% consistently% apply% their% human% resource%
management% governance% accurately% in% their% activities% to% meet% the% ease% of% work% in% better% service%
innovation.%A%positive%work%ethic%can%also%encourage%individuals%to%seek%creative%solutions%and%innovate%
more%actively,%as%they%feel%responsible%for%making%meaningful%contributions%in%their%work%environment.%
Thus,%this%study%provides%important%insights%into%the%importance%of%the%role%of%work%ethic%as%a%mediator%
in%the%relationship%between%human%resource%management%and%innovation.%The%West%Sulawesi%Provincial%
Government%can%use%these%results%to%design%policies%and%training%and%development%programs%that%are%
more%comprehensive%to%encourage%consistent%application%of%human%resource%management%principles%in%
strengthening%a%better%and%positive%work%ethic%position%among%employees%so%that%the%organization%can%
create% a% conducive% work% environment% for% the% running% of% service% innovation% that% can%improve%
performance%and%continuously%as%it%is%expected%together.%
,
CONCLUSION)
The%study%confirms%that%the%better%the%human%resource%management,%the%better%the%innovation%
and%work%ethic.%Furthermore,%a%good%work%ethic%contributes%to%increasing%innovation.%In%addition,%work%
ethic% can% act% as% a% good% mediator% in% the% relationship% between% human% resource% management% and%
innovation.%This%study%also%suggests%cultivating%a%positive%work%ethic%as%one%of%the%important%human%
capital%in%realizing%better%public%service%innovations%in%the%future.%
%
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