!
Attribution-!ShareAlike!4.0!International!(CC!BY!SA!4.0)!
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Vol.!03,!No.!11,!November!2023!
e"-"ISSN$:!2807-8691$|$p-"ISSN$:!2807-839X!
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IJSSR$Page!3008
!""#$%&&'()*(+,&-.*/0122&)3$$+*45)--*0--6
This%work%is%licensed%under%a%Attribution-ShareAlike%4.0%International%(CC%BY-SA%4.0)
Cooperation*Between*The*Cimahi*Police*Criminal*
Investigation*Unit*and*the*Banking*Sector*in*Disclosing*
Social*Engineering*Cases*
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Tono$Listianto
1*
,$Chairul$Muriman$Setyabudi
2
,$Sutrisno
3%
Police!Science!Studies,!School!of!Strategic!and!Global!Studies,!Universitas!Indonesia,!Indonesia!
1,2,3%
Email:![email protected]
1
,
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2
,!sutrisnosuki18@gamail.com
3%%
Keywords)
)
ABSTRACT)
Cooperation,!Criminal!
Investigation!Unit,!Information!
Technology,!Banking!Sector,!Social!
Engineering.!
!
!
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INTRODUCTION)
The!development!of!IT!information!technology! science! is! proliferating,! and! along! with!these!
advancements,! the! paradigm! of! Indonesian! society! development! is! very! difficult! to! avoid! its!
development.!IT!comprises!any!technology!humans!want!to!create,!change,!store,!communicate,!and!
disseminate! information.! IT! capabilities! combine! high-speed! computing! and! data,! voice,! and! video!
communications!(Kikerpill,!2023).!IT!consists!of!personal!computers!(laptops),!telephones,!televisions,!
electronic! household! appliances,! and! modern! handheld! devices! such! as! mobile! phones! (Moses! &!
Knutsen,!2019).!Therefore,!current!IT! advances!are!significant!in!supporting!business!activities!and!
connecting!every!business!to!information!technology!(IT)!systems!(Mosin,!et!al.,!2010).!!
IT!security!threats!can!be!observed!in!one!form,!such!as!social!engineering,!which!is!increasingly!
rampant.!From!the!document!study!data!on!research!conducted!by!David,!et!al.!(2018),!it!was!found!that!
several!countries!have!!the!highest!percentage!of!cyber!!attacks!in!the!form!of!social!engineering!(Khan!
et!al.,!2018),!which!can!be!observed!in!the!following!figure!:!
!
!
International$Journal$of$Asian$Education$,!
Tono!Listianto
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,!Chairul!Muriman!Setyabudi
2
,!Sutrisno
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IJSSR$Page!3009!
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Figure$1.$Countries$with$the$Highest$Percentage$$of$Cyber$$Attack$Victims$
Source:!(David!et!al.,!2022)!
!
The!basis! of!this!study!is!specifically! to!analyze!the!problems! that!exist!in!the!Cimahi!Police!
Station!with!many!efforts!made!by!the!National!Police!in!building!cooperation!with!the!banking!sector!
to!improve!the!disclosure!of!social!engineering!cases!in!the!jurisdiction!of!the!Cimahi!Police!Station,!
obstacles!or!obstacles!faced!by!the!National!Police!and!the!banking!sector!in!building!cooperation!to!
increase! disclosure! of! social! engineering! cases! in! the! jurisdiction! of! the! Cimahi! Police! Station! and!
strategies!that!can!be!implemented!by!the!National!Police!and!the!banking!sector!to!increase!the!synergy!
and!effectiveness!of!cooperation!in!disclosing!social!engineering!cases!in!the!jurisdiction!of!the!Cimahi!
Police!Station,!which!can!be!explained!in!the!following:!
Johan! and! Helen! (2021)! explain! synergy! as! a! concept! introduced! in! the! 1960s! in! strategic!
management.!Johan!and!Helen!(2021)!describe!synergy!as!the!superior!use!of!resources!to!better!adapt!
to!a!changing!environment!with!increased!competitive!pressure.!A!common!illustration!of!synergy!is!
two!integrated!units!wanting!to!achieve!more!than!separate!units!can.!Synergy!was!one!of!the!building!
blocks!in!corporate!strategy!during!the!1960s!and!early!1970s,!and!synergy!is!the!motive!of!a!company's!
strategic!development!through!diversification.!
Most! mergers! and! acquisitions! (M&A)! models! evaluate! synergies! in! acquisitions! from! a!
company's!financial!development!perspective,!such!as!share!price,!revenue,!investment,!or!sources!of!
value! creation! as! evaluated! by! performance! measurements! (Bartolozzi! et! al.,! 2022;! Pavlidis,! 2023).!
Synergy!is!conceptualized!around!return!on!investment!using!four!main!categories!of!synergies:!sales,!
operations,!investment,!and!management!(Al-fajri!et!al.,!2020).!Synergy!encompasses!a!wide!range!of!
perspectives!including!creating!value,!the!power!of!increasing!profitability,!sharing!competencies!and!
capabilities,! managing! purchasing! synergies,! the! power! of! market-related! performance! over! cost!
savings,! acquisition! results! measured! through! different! types! of! performance! or! effects! on! other!
stakeholders,!integration!processes!related!to!long-term!company!performance,!potential!synergies!as!
an!effect!of!the!duration!of!the!integration!period,!degree!of!autonomy!of!goals!and!potential!synergies,!
and!the!effect!of!managers!on!acquisition!performance!(Dessein!et!al.,!2010).!
Management! implemented! by! the! organization! can! identify! potential! synergies! early! in! the!
acquisition!process!through!integrated!critical!activities!early!on!to!realize!synergies.!These!activities!
may!include!sharing!technology!and!production!resources!or!coordinating!marketing!and!distribution.!
There! are! several! potential! difficulties! in! realizing! the! synergies! referred! to! in! the! post-acquisition!
phase.!Namely,!the! acquisition! motive! may! change! the! expected!results,!and! integration!issues!may!
affect!the!potential!to!create!synergies.!Planned!initiatives,!pre-acquisitions,!may!not!arise,!while!other!
effects! or! initiatives! may! appear! post-acquisition.! The! reason! for! this! has! been! identified! by!
organizations! and! assumed! that! efficiency! is! achieved! by! streamlining! overestimated! benefits! and!
overestimated!costs.!The!identified!potential!may!not!be!realized!after!a!thorough!analysis!of!models!to!
measure!synergy!potential!effectively!are!not!sufficiently!developed!(Holtström!&!Anderson,!2021).!
International$Journal$of$Social$Service$and$Research!! https://ijssr.ridwaninstitute.co.id/!
IJSSR$Page!3010!
According!to!Agnieszka!Rzepka!(2017),!interorganization!theory!is!a!theory!that!examines!how!
organizations!interact!with!each!other.!This!theory!focuses!on!relationships!between! organizations!and!
how!these!relationships!affect!the!behavior!of!each!organization.!Interorganization!theory!is!a!valuable!
tool!for!understanding!how!organizations!interact!with!each!other.!This!theory!can!be!used!to!identify!
the! factors! that! influence! these! interactions! and! to! predict! how! these! interactions! will! affect! the!
behavior!of!individual!organizations.!
According! to! The! National! Institute! of! Standards! and! Technology! (NIST),! social! engineering!
attempts!to!trick!someone!into!revealing!information!(such!as!passwords)!to!attack!a!system!or!network!
(Hadnagy,! 2010;! Zambrano! et! al.,! 2023).! Successful! social! engineering! attacks! rely! on! targets! being!
manipulated!or!tricked!into! revealing!personal!information.!Social!engineering!attacks!have!evolved!
into!phone!calls,!emails,!and!face-to-face!interactions!(Raditya,!2023).!Social!engineering!attack!methods!
include!impersonation,!social!engineering!attacks!on!online!communities!or!social!media,!automated!
social!engineering,!and!semantic!attacks.!Various!types!of!social! engineering!develop!along!with!the!
spread!of!information!technology!(Wenni!et!al.,!2022)!
As! a! resource,! people! are! one! of! an! organization's! most! valuable! assets.! People! create!
organizations,!guide!and!direct!their!paths!and!revive!and!revive!them.!People!make!their!decisions,!
solve!their!problems,!and!answer!their!questions.!As!managers!increasingly!realize!the!value!of!potential!
contributions!by!their!employees,!it!will!become!increasingly!important!for!managers!and!employees!to!
understand!the!complexities!of!organizational!behavior!(Greve!&!Argote,!2015).!
Organizational!behavior!deals!with!the!characteristics!and!behavior!of!employees!in!isolation;!
characteristics!and!processes!that!are!part!of!the!organization!itself;!and!characteristics!and!behaviors!
generated! d irectly! from! people! with! their! individual! needs! and! motivations! working! within!
organizational! structures.! One! cannot! fully! understand! an! individual's! behavior! without! learning!
something!about!that!individual's!organization.!Similarly,!he!cannot!understand!how!an!organization!
operates!without! studying!the! people!who!compose!it.!Thus,!organizations!influence!and!are!influenced!
by!individuals!(Fred,!2011).!
The! theory! used! to! analyze! the! problem! of! efforts! made! by! the! National! Police! in! building!
cooperation! with! the! banking! sector! to! improve! the! disclosure! of! social! engineering! cases! in! the!
jurisdiction!of!the!Cimahi!Police!Station!is!the!theory!of!organizational!synergy!and!the!theory!of!inter!
organization!.!In!contrast,!the!obstacles!or!obstacles!faced!by!the!National!Police!and!the!banking!sector!
in!building!cooperation!to!increase!the!disclosure!of!social!engineering!cases!in!the!jurisdiction!of!the!
Cimahi! Police! Station! are! analyzed! with! theory! Organizational! communication! and! organizational!
behavior!theory.!The!formulation!of!strategies!that!can!be!implemented!by!the!National!Police!and!the!
banking!sector!to!increase!the!synergy!and!effectiveness!of!cooperation!in!disclosing!social!engineering!
cases!in!the!jurisdiction!of!the!Cimahi!Police!Station!are!analyzed!with!strategic! m anagement!theory!and!
technology! innovation! theory.! These! problems! are! then! examined! through! a! qualitative! approach!
carried!out!through!field!research!methods!with!exploratory!research!types.!
!
METHODS)
This!method!uses!field!research!because!it!allows!researchers!to!obtain!data!and!information!
directly!from!relevant!and!specific!research!locations.!In!addition,!the!selection!of!this!field!research!
method!is!also!based!on!several!reasons,!such!as:!making!it!easier!for!researchers!to!access!directly!to!
information! and! participants! involved! in! the! synergy! between! the! National! Police! and! the! banking!
sector!in!the!jurisdiction!of!the!Cimahi!Police!Station,!so!that!researchers!are!easier!to!interact!directly!
with! related! parties,! such! as! police! officers,! bank! representatives,! or! other! related! parties,! ! to! gain!
deeper!insights!and!obtain!accurate!data.!!
Field!research!enables!researchers!to!understand! the!local!context!directly.!In!the!context!of!the!
synergy!of!the!National!Police!and!the!banking!sector,!field!research!can!uncover!specific!factors!that!
affect! cooperation! in! the! jurisdiction! of! the! Cimahi! Police! Station,! such! as! local! policies,! social!
International$Journal$of$Asian$Education$,!
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,!Chairul!Muriman!Setyabudi
2
,!Sutrisno
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characteristics,! culture,! or! relevant! security! issues.! Through! field! research,! researchers! can! collect!
holistic!data!by!involving!various!data!collection!methods!such!as!direct!interviews,!observations,!or!
document!analysis.!Thus,!this!research!can!produce!rich!and!comprehensive!data!on!the!synergy!of!the!
National!Police!and!the!banking!sector!in!disclosing!social!engineering!cases.!In!addition,!the!selection!
of!field!research!methods!is!also!based!on!the!ease!of!verifying!and!validating!the!data!collected!so!that!
researchers!can!observe!the!situation,!obtain!diverse!points!of!view,!and!ensure!the!validity!of!the!data!
collected!through!direct!confirmation!with!participants!or!other!sources!of!information.!In!addition,!
social!engineering!and!cooperation!between!the!National!Police!and!the!banking!sector!is!dynamic.!By!
conducting!field!research,!researchers!can!observe!changes,!trends,!and!recent!developments!that!can!
affect!the!synergy.!This!allows!researche rs!to!gain!a!more!complete!and!up-to-date!understanding!of!the!
situation.!By!using!field!research!methods,!this!research!can!produce!deep!insights,!accurate!data,!and!
a!holistic!understanding!of!the!synergy!of!the!National!Police!and!the!banking!sector!in!disclosing!social!
engineering!cases!in!the!jurisdiction!of!the!Cimahi!Police!Station.!
!
RESULTS)
When!looking!at!the!problems!found!in!the!field!related!to!various!actions!taken!by!the!Cimahi!
Police!in!making!these!efforts!did!not!get!a!good!response!by!the!banks,!which!so!far!can!be!seen!in!the!
example!of!rejection!cases!as!can!be!observed!in!the!letter!from!the!CIMB!bank!with!Number!008!/!SKR!
/!BCD!/!III!/!2003!which!is!a!reply!to!the!letter!sent!by!the!Cimahi!Police!at!letter!number!No.!R!/!704!/!
11!/!2023!/!Sat!Reskrim!dated!March!16,!2023!regarding!Request!for!Mobile!Number,!data!related!to!
withdrawals!or!transactions!and!referring!to!Letter!No.!8/720/11/2023/Sat!Reskrim!dated!March!16,!
2023!regarding!Request!for!transaction!data!related!to!account!number!707224064500!in!the!name!of!
Andre!and!account!number! 707228232200!in!the!name!of! Nurbahagia!SE,!which!gave!the!refusal!due!to!
the!reason!that!the!data!is!included!in!the!Bank's!confidentiality,!!on!the!other!hand,!based!on!data!
collected! from! the! Cimahi! Police! Tipidter! Unit,! based! on! the! Police! report! number:!
Lp.B/896/VII/2022/JBR/RES!CMI,!dated!July!7,!2022.!Whistleblower!Drs.!Darmawan!and!data!request!
letter!number:!B/1530/VII/2022/Reskrim!data!related!to!the!identity!and!flow!of!funds!suspected!to!
be! a! crime! proceeds! shelter! account! can! be! obtained! by! Cimahi! Police! investigators! for! reasons! of!
closeness!to!the!Bank!providing!the!data!in!question!but!not!under!the!hand!through!an!official!letter!
(Besong!et!al.,!2022).!!!
This!fact!shows!the!complexity!of!revealing!social!engineering!cases!carried!out!by!the!Cimahi!
Regional! Police.! This! is! due! to! factors! such! as!strict! legal!requirements! to! be! used! to! disclose! bank!
transaction! data,! which! must! involve! submitting! an! official! application! to! the! bank! customer! and! a!
license!letter!from!the!Financial!Services! Authority!(OJK)!which!further!has!an!impact!on! slow!data!
access!and!protection!of!privacy!and!confidentiality!of!bank!customer!data;!The!technical!complexity!of!
the!information!systems!used!in!locating,!examining,!and!analyzing!relevant!transaction!data!requires!
sufficient! time! and! technical! expertise! in! gathering! robust! evidence! to! support! the! case! for! social!
engineering,! which! involves! in-depth! analysis! of! bank! transaction! data! related! to! the! attack.! This!
process!can!be!time-consuming,!especially!if!many!transactions!need!to!be!traced!and!analyzed!(Mbaidin!
et!al.,!2023;!Patel!et!al.,!2022).!
To!overcome!this!obstacle,!the!Cimahi!Regional!Police,!as!law!enforcement,!must!establish!close!
cooperation!with!the!Banking!to!support!each!other!in!investigating!social!engineering!cases!(Hess!et!
al.,!2016).!Therefore,!synergy!is!needed!between!the!National!Police!and!the!Banking!sector!in!building!
cooperation!to!improve!the!disclosure!of!social!engineering!cases!in!the!jurisdiction!of!the!Cimahi!Police!
Station!so!that!Cimahi!Police!Investigators!can!access!the!data!needed!from!the!banking!sector!quickly!
and!precisely!to!uncover!social!engineering!cases.!With!good!cooperation,!the!banking!sector!can!help!
provide! access! and! facilitate! the! process! of! collecting! the! necessary! data,! thus! speeding! up! the!
investigation! and! investigation! of! the! case.! Through! this! synergy,! Cimahi! Police! can! also! obtain!
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information!about!the!modus!operandi!of!social!engineering!and!Cimahi!Police!investigators!can!also!
interact! directly! with! customers.! This! synergy! can! also! benefit! the! community! by! increasing! public!
awareness! about! social! engineering! risks! and! how! to! protect! themselves! from! the! threat! of! social!
engineering! crimes.! In! addition,! through! good! cooperation,! Cimahi! Regional! Police! and! the! banking!
sector! can! also! exchange! intelligence! information! about! social! engineering! attacks! that! occur.! This!
information! can! help! Cimahi! police! analyze! attack! patterns,! identify! perpetrators,! and! take! more!
effective!preventive!measures.!In!addition,!this!exchange!of!information!can!also!strengthen!the!capacity!
of!the!banking!sector!in!dealing!with!such!attacks.!
Analysis$of$Obstacles$or$Obstacles$Faced$by$the$National$Police$and$the$Banking$Sector$to$Build$
Cooperation$in$an$Effort$to$Improve$Disclosure$of$Social$Engineering$Cases$in$the$Jurisdiction$of$
Cimahi$Police$Station.$
The!banking! sector!is!one!of!the!sectors!most!vulnerable!to!various!types!of!financial!crimes!such!
as!fraud,!money!laundering,!and!other!illegal!acts.!The!National!Police!has!an!important!role!to!play!in!
preventing!and!investigating!these!kinds!of!crimes!(Moore,!2014).!Cooperation!with!the!banking!sector!
allows!the!National!Police!better!access!to!the!financial!information!needed!to!uncover!these!crimes.!
Cooperation!between!the!National!Police!and!the!banking!sector!also!aims!to!protect!customers.!The!
National!Police!can!help!monitor!illegal!banking!practices!or!abuse!that!can!harm!customers.!
The! National! Police! and! the! banking! sector! are! working! together! to! improve! preventive!
measures,!such!as!training!banking!staff!on!signs!of!fraud!or!money!laundering!(Johnson,!2023;!Wang,!
2023).!This!can!help!prevent!financial!crime!before!it!happens.!Some!organized!crime,!such!as!money!
laundering!by!international!criminal!syndicates,!often!involves!using!the!banking!system!to!hide!illegal!
assets!(Thommandru!&!Chakka,!2023).!Cooperation!with!the!banking!sector!allows!the!National!Police!
to! follow! financial! trails! and! identify! suspicious! transactions! that! can! assist! in! organized! crime!
investigations!(Broache!et!al.,!2023;!Ryan,!2022).!!
In! building! cooperation! between! the! National! Police! and! the! banking! sector! to! improve! the!
disclosure! of! social! engineering! cases! in! the! jurisdiction! of! the! Cimahi! Police! Station,! some! several!
obstacles!or!obstacles!may!be!faced.!Banks!have!very!sensitive!data!about!their!customers.!Sharing!this!
data!with!authorities!such!as!the!National!Police!can!be!a!security!and!privacy!issue.!Banks!need!to!
ensure!that!customer!data!remains!secure!and!is!not!misused!in!the!investigation!process.!Regarding!
customers'!personal!data,!there!are!many!privacy!regulations!to!follow.!Banks!must!ensure!that!they!
comply!with!all!these!regulations,!such!as!the!Personal!Data!Protection!Regulation!(UU!PDP)!or!similar!
regulations!in!Indonesia.!
Social!engineering!investigations!often!involve!technical!aspects,!such!as!malware!analysis!or!
tracking!down!the!source!of!an!attack.!Cooperating!with!the!National!Police!in!this!regard!may!require!
special!technical!knowledge!that!not!all!members!of!the!banking!sector!possess.!Banks!have!a!reputation!
that!must!be!maintained.!They!may!worry!that!being!involved!in!social!engineering!cases!could!create!a!
bad!image!of!their!security!or!affect!customer!trust.!This!can!make!banks!less!willing!to!collaborate!
openly!with!the!National!Police.!!The!National!Police!and!the!banking!sector!may!have!different!priorities!
and!agendas.!National!police!may!want!enforcement!and!disclosure,!while!banks!may!focus!more!on!
customer!protection!and!risk!mitigation.!This!can!create!tension!in!joint!decision-making.!
Political!constraints!or! vested!interests!within! the!organization!can! be!obstacles.!Individuals!
within!the!organization!may!have!different!views!on!the!importance!of!this!cooperation.!Banks!may!be!
concerned! about! the! confidentiality! of! their! own! investigations.! Sometimes,! they! may! not! want! to!
disclose! internal! information! about! their! security! methods! or! vulnerabilities.! Increasing! this!
cooperation! can! also! require! investment! in! resources,! such! as! training,! technology,! or! additional!
personnel.!This!can!be!an!obstacle,!especially!if!the!bank!feels!financial!stress!(Ogbeide!et!al.,!2023).!
To! overcome!obstacles!or! obstacles!in!building!cooperation!between!the!National!Police!and!the!
banking!sector!in!an!effort!to!increase!the!disclosure!of!social!engineering!cases!in!the!jurisdiction!of!the!
Cimahi!Police!Station,!several!steps!can!be!taken,!including:!
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1. Commitment!to!Data!Security!
Banks!and!the!National!Police!need!to!work!together!to!develop!strong!protocols!to!keep!customer!
data! safe,! including! encrypting! shared! data,! regulating! strict! access,! and! only! allowing! access! to!
authorized!parties.!
2. Privacy!Regulation!Compliance!
Banks!must!ensure!that!they!comply!with!all!applicable!privacy!regulations!when!sharing!data!with!
the!National!Police.!This!can!include!obtaining!consent!from!customers!or!ensuring!that!personal!
data!is!hidden!or!anonymous!when!shared.!
3. Education!and!Training!
The! National! Police! can! provide! training! to! bank! staff! on! how! to! work! with! authorities! in! the!
investigation! of! social! engineering! cases.! This! can! help! overcome! technical! understanding!
deficiencies!and!priority!differences.!
4. Transparency!
National!police!and!banks!need!to!communicate!openly!about!the!objectives,!methods,!and!policies!
involved!in!cooperation,!which!help!address!uncertainty!and!concerns.!
5. Strategic!Partnership!
Building! a! strong! partnership! between! the! National! Police! and! the! banking! sector! can! address!
concerns!about!reputation!and!differing!agendas.!By!focusing!on!the!common!goal!of!protecting!the!
public!from!social!engineering!cases,!such!partnerships!can!become!a!top!priority.!
6. Confidentiality!Maintained!
The! National! Police! and! banks! can! sign! confidentiality! agreements! setting! out! the! limits! and!
permissible!actions!in!joint!investigations.!This!will!help!maintain!the!necessary!confidentiality!in!
the!investigation.!
7. Understanding!the!Benefits!of!Mutual!
National!police!and!banks!need!to!understand!the!benefits!they!can!reap!through!this!partnership,!
such!as!improving!their!ability!to!detect!and!stop!fraud!and!protecting!their!customers.!
8. Supportive!Leadership!
Leadership!on!both!sides!must!support!these!cooperative!efforts!and!ensure!that!their!staff!have!
sufficient!support!to!collaborate!effectively.!
9. Periodic!Evaluation!
During! cooperation,! it! is! important! to! conduct! periodic! evaluations! to! assess! joint! efforts'!
effectiveness!and!identify!improvement!areas.!
Overcoming!these!obstacles!to!cooperation!will!require!strong!commitment,!cooperation,!and!
communication!between! the! National!Police!and!the! banking!sector.!Along!with! changes! in!banking!
regulations!and!financial!law,!cooperation!with!the!National!Police!helps!the!banking!sector!to!comply!
with!applicable!legal! provisions.!The!National!Police!can!provide! guidance!and!assistance!in!compliance!
with!these!regulations.!These!measures!can!build!effective!co o peration!in!countering!social!engineering!
cases!and!protecting!the!public!and!sensitive!data.!
Analysis$of$Strategies$that$Can$Be$Implemented$by$the$National$Police$and$the$Banking$Sector$to$
Increase$Synergy$and$Effectiveness$of$Cooperation$in$Disclosing$Social$Engineering$Cases$in$the$
Jurisdiction$of$Cimahi$Police$Station.$
Social! engineering! cases! can! cause! significant! financial! losses! for! bank! customers.! Close!
cooperation!between!the!National!Police!and!the!banking!sector! ensures!better!protection!of!customers!
and!recovery! of! lost!funds.!Social!engineering!often! involves! moving!money!or!assets!through!bank!
accounts.!As!a!result,!the!banking!sector!has!access!to!essential!information!in!investigating!these!cases.!
Social! engineering! crimes,! such! as! phone,! electronic! messaging,! or! offline! fraud,! are! increasingly!
sophisticated! and! detrimental.! This! increasing! threat! requires! a! collaborative! effort! between! the!
National!Police!and!the!banking!sector!to!deal!with!it.!
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Cooperation!can!help!create!a!shared!understanding!of!the!social!engineering!tactics!used!and!
the!best!methods!to!identify!and!counter!them.!It!also!helps!in!raising!awareness!among!bank!staff!and!
police!officers.!The!National!Police!and!the!banking!sector!can!utilize!their!resources!more!efficiently!
and! effectively! through! collaboration.! This! includes! police! investigative! expertise! and! financial!
transaction!data! held! by! banks.! By! sharing! information!and!experience,!the!National!Police! and! the!
banking!sector!can!identify!and!address!potential!social!engineering!threats!before!they!become!bigger!
problems.!
In!the!digital!age,!economic!stability!depends!heavily!on!the!security!of!the!financial!system.!
Good! cooperation! between! the! National! Police! and! the! banking! sector! helps! maintain! order! and!
economic! stability! in! the! jurisdiction! of! the! Cimahi! Regional! Police.! Strong! collaboration! allows! the!
National!Police!and!the!banking!sector!to!continuously!learn!from!each!case!and!improve!their!strategies!
in!the!face!of!evolving!tactics!from!social!engineering!actors.!
In! order! to! face! the! growing! threat! of! social! engineering,! synergy! and! effective! cooperation!
between!the!National!Police!and!the!banking!sector!is!key!to!protecting!the!public,!reducing!financial!
losses,!and!maintaining!economic!stability.!Social!engineering!cases!are!increasingly!complex,!requiring!
cooperation,!allowing!faster!and!more!precise!access!to!information!required!by!police!investigations.!
Many!regulations!require!financial!institutions!to!report!financial!crimes.!Good!cooperation!ensures!that!
banks!comply!with!these!obligations,!which!in!turn!can!reduce!legal!risks.!
To!increase!the!synergy!and!effectiveness!of!cooperation!between!the!National!Police!(Polri!RI)!
and!the!banking!sector!in!disclosing!social!engineering!cases!in!the!jurisdiction!of!the!Cimahi!Police!
Station,!several!strategies!can!be!implemented:!
1. Formation!of!Special!Teams!
The!National!Police!and!banking!sector!representatives!can!form!a!special!team!that!handles!social!
engineering!cases.!This!team!should!consist!of!members! trained!in!identifying!these!cases!and!have!
a!strong!understanding!of!the!social!engineering!methods!used.!
2. Regular!Information!Exchange!
Establish!a!schedule!of!meetings!or!regular!coordination!sessions!between!the!police!and!banks.!
The! latest! information! on! social! engineering! trends! and! safety! tips! can! be! shared! during! these!
meetings.!This!helps!in!increasing!the!shared!understanding!of!the!existing!threats.!
3. Joint!Training!
The! National! Police! and! the! banking! sector! must! cooperate! in! organizing! joint! training.! The!
National! Police! can! provide! training! on! investigative! techniques,! while! the! banking! sector! can!
provide!insight!into!social!engineering!tactics!that!fraudsters!may!use.!
4. Efficient!Reporting!System!
Build!an!efficient!and!centralized!incident!reporting!system.!Banks!can!report!social!engineering!
incidents!directly!to!the!Cimahi!police!station!so!that!investigative!steps!can!be!taken!quickly.!
5. Joint!Protocol!Development!
The! National! Police! and! the! banking! sector! should! develop! a! joint! protocol! to! handle! social!
engineering!cases.!This!should!include!procedures!for!securing!electronic!evidence,!cooperation!in!
tracking!offenders,!and! coordination! with! other! agencies,! such! as! the! State! Intelligence! Agency!
(BIN)!if!needed.!
6. Provision!of!Additional!Resources!
Together,!the!National!Police!and!the!banking!sector!could!consider!allocating!additional!resources,!
such!as!cybersecurity!experts!or!more!sophisticated!technological!equipment!to!track!and!analyze!
fraudsters'!online!activities.!
7. Public!Education!Campaign!
The!National!Police!and!the!banking!sector!can!work!together!on!public!education!campaigns!to!
raise!public!awareness!about!the!threat!of!social!engineering.!This!can!be!seminars,!workshops,!or!
online!educational!materials.!
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8. Use!of!Security!Technology!
Encourage! the! banking! sector! to! adopt! high-security! technologies,! such! as! two-factor!
authentication,!real-time!transaction!monitoring,!and!advanced!cybersecurity!tools.!
9. Cooperation!with!Related!Security!Agencies!
The!National!Police!and!the!banking!sector!must!cooperate!with!relevant!security!institutions!such!
as! Kominfo! (Ministry! of! Communication! and! Information)! and! CERT! (Computer! Emergency!
Response!Team)!to!strengthen!defenses!against!social!engineering!attacks.!
10. Periodic!Evaluation!and!Monitoring!
Conduct!periodic!evaluations!of!this!cooperation!to!assess!its!effectiveness.!If!there!are!problems!
or!improvements!needed,!act!quickly!to!improve!cooperation.!
By!implementing!these!strategies,!the!National!Police!and!the!banking!sector!can!increase!the!
synergy!and!effectiveness!of!their!cooperation!in!dealing!with!social!engineering!cases!in!the!jurisdiction!
of!the!Cimahi!Regional!Police.!This!will!help!protect!society!and!reduce!the!harm!inflicted!by!such!crimes.!
!
CONCLUSION)
The!researchers!conducted!a! comprehensive!analysis!of!findings!related!to!the!collaboration!
between!the!National!Police!and!the!banking!sector!in!addressing!social!engineering!cases!within!the!
jurisdiction!of!the!Cimahi!Police!Station.!This!collaboration!is!deemed!crucial!due!to!the!nature!of!social!
engineering!crimes!targeting!sensitive!information!in!the!banking!sector.!The!study!identified!obstacles,!
including! data! security! issues,! privacy! regulations,! and! cost! concerns,! emphasizing! the! need! for!
commitment!to!security!measures,!compliance!with!regulations,!education,!transparency,!and!strategic!
partnerships.!Despite!these!challenges,!the!researchers!propose!implementation!strategies!to!enhance!
the! synergy! and! effectiveness! of! cooperation,! such! as! forming! special! teams,! facilitating! regular!
information!exchanges,!conducting!joint!training,!developing!efficient!reporting!systems!and!protocols,!
allocating! additional! resources,! launching! public! education!campaigns,! utilizing! security! technology,!
and! collaborating! with! relevant! security! agencies .! These! measures! aim! to! fortify! the! collaboration!
between! the! National! Police! and! the! banking! sector,! ensuring! a! more! robust! response! to! social!
engineering!threats!and!safeguarding!the!public!and!their!financial!data!in!the!Cimahi!Police!Station!
area.!
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