INTERNATIONAL JOURNAL OF SOCIAL SERVICE AND
RESEARCH |
ANALYSIS OF JOB VALUE-BASED COMPENSATION SYSTEM AT
AUTOMOTIVE COMPANY XYZ IN BALI PROVINCE
Sintya Ismana Gardenia Tanaya, Miranda Anastasya Veronica, Muhammad Naufal,
Ehug Togi, Siti Tasya Octa Aeni
Ekonomic and Management,
IPB University
Email: mailto:[email protected], mailto:[email protected],
mailto:[email protected], mailto:[email protected],
mailto:[email protected]
Abstract
Compensation is a form of reward from an organization for the performance
of its members. There are 2 types of compensation, namely financial and
non-financial compensation. Compensation, especially the financial type, will
affect the welfare of the recipient. This study will discuss the improvement of
compensation in accordance with the method point system with company policy.
The studied company is a company that is engaged in the automotive field that
focuses on used-vehicle transactions, sale of spare parts, and vehicle
services. The purpose of this research is (1) to develop job grading and job
values for employees of company XYZ based on compensable factors according to
scientific journals (2) to evaluate compensation system improvements that are
appropriate and effective to be imp lemented in
company XYZ. The data in this study are quantitative, primary data obtained
through direct interviews and the results of questionnaires and secondary data
obtained through literature studies and relevant reports. The method used is
salary mapping adhered, and salary mapping overlapping. The result of the
research shows that there are 10 compensable factors that become the job
evaluation factors that form the basis for compensation. All factors are
divided into 3 parts according to Hay's method, namely know-how, problem
solving, and accountability. The results of the salary reform design that have
been obtained can be used as the company's new payroll system.
Keywords: compensable factor; job evaluation; job value;
salary mapping
Received 20 November 2021,
Revised 30 November 2021, Accepted 10 December 2021
Introduction
In the efforts made to achieve the company's goals, the
problems faced are becoming increasingly complex along with technological
developments in the current era of globalization. One way that companies can do
to ensure the achievement of goal alignment, companies can pay attention by
giving compensation to their employees, this is because compensation is a
reciprocal relationship between companies and employees.
Compensation is a form of reward received by individuals
from organizational performance and tasks. According to (Kurniawan, 2014),
compensation is all forms received by employees as compensation for the
performance they provide to the company. In order to create a productive work
environment, compensation must be given fairly and equitably. Compensation must
be submitted according to the contribution given to the company in the form of
bonuses, subsidies and welfare must be included in the pay system (Acheampong,
2010).
According to (Simamora, 2006) in
general, compensation components can be divided into direct compensation and
indirect compensation. Financial compensation (directfinancial
compensation) composed of mercenaries obtained a person in the form of
salaries, wages, bonuses. Indirect financial compensation or referred to as
allowances includes all financial rewards that are not covered by direct
compensation. Non-financial compensation (non-financial compensation) consists
of a person's job satisfaction derived from the work or from the psychological
environment in which people work.
The compensation given must be appropriate, fair,
satisfying, motivating, rewarding and in accordance with needs (Lewa & Subowo, 2005). Compensation will provide benefits to both
parties, both the company and the employee. According to Notoatmodjo
(1998), the objectives of the compensation policy include:
�
Forms of appreciation for
employee performance
�
Ensure fairness of employee
salaries
�
Retain employees or reduce
turnover employee
�
Obtainemployees
top-talented
�
Controlling operational costs
�
Comply with labor-related
regulations
�� A decent and fair salary is a salary to
employees who are in accordance with the workload and responsibilities. In
general, there are three types of payroll used by
companies, namely pay for performance, pay for position, and pay for people
(Kartika et al, 2016). Pay for people are all rights received by employees by
considering the competence of employees. Pay for performance is the acceptance of
employees based on their performance appraisal within a certain period. Pay for
position is the acceptance of employees based on the level of position, each
level of position has a different weight based on the dominant factors.
This research takes a case study in the automotive
industry. XYZ Company is a medium-scale enterprises engaged in the field of
automotive selling a used vehicle purchase, sell spareparts,as well as provide service vehicles. In
this business there are 20 employees with different focuses, namely sales,
mechanic, and finance. Application ofmethod salary
mapping adhered and overlapping for the payroll system is carried out to match
the suitability of the compensation system with the job value of each employee
in this business.
This study will analyze how the formulation of job grading
and job value for XYZ company employees based on compensable factors according
to scientific journals, evaluation of compensation system improvements that are
appropriate and effective to be implemented in XYZ companies.
Based on the description, the purpose of this research is
to compile job grading and job values for XYZ company employees based on
compensable factors according to scientific journals, carry out an evaluation
of the compensation system improvement that is appropriate and effective to be
implemented in XYZ company.
�The scope of the
research is limited to the discussion of the financial compensation system with
a sample of XYZ company employees based on job value. Compensation data is also
in the form of basic salary which will be researched and evaluated using ansystem adheredsalary mapping
and overlapping.
Method
The research was conducted at xyz
company located in Denpasar City, Bali Province. The research was conducted in
August - October 2021 and was carried out gradually to obtain information and
data, data processing, to the preparation of works. Sample withdrawal is done
by saturated sampling or census. Respondents consisted of 20 employees of XYZ
company including Manager, Financial Controller, Sales Supervisor, Mechanical
Supervisor, Salesman, Counter Sales, Administrative Staff, Staff Service, Staff
Spare Part, Cashier, and Driver.
The types of data sources that in this study are secondary
data and primary data. The primary data we get comes from in-person interviews
and giving questionnaires to company owners. In addition, we also use secondary
data derived from various literatures from journals and thesis. This research
is a quantitative and qualitative research by describing the compensation
system run by XYZ company.
In this study, we used Salary Mapping analysis and point
system method as data processing and analysis methods to compile a job value
compensation system model system in xyz company.
According to Mondy (2008), in the point system,
experts provide and map the value of numbers for certain work factors such as
the knowledge needed and the amount of value that has been mapped will provide
a quantitative assessment of the relative value of the work. The steps of the
point system method are:
a. Selection
of SMEs
b. Identify
compensable factors based on core business
c. Define
levels and define each compensable factor
d. Determine
the weight of each factor by Analytical Hierarchy Process (AHP)
e. Determine
the point value of each factor
f. Calculate
the job value of each job title
g. Determine
job grading
h. Calculates
the mapping of the base salary of each grade with adhered (berimpit)
and overlapping methods
i. Determine
the ideal compensation system for the company XYZ.
j.
1.
Respondent
Profile
Characteristics of respondents consist of
gender, age, length of work and position.
The results of the survey can be seen in
the table. 1
�
Table
1
Profile
of Respondents
|
Gender |
Age (years) |
Length of employment (years) |
|||||
|
M |
L |
<25 |
25-30 |
>30 |
<4 |
4-6 |
>6 |
Manager |
|
1 |
|
|
1 |
|
|
1 |
Sales
Supervisor |
|
1 |
|
|
1 |
|
|
1 |
Financial
Controller |
1 |
|
|
|
1 |
|
|
1 |
Mechanical
Supervisor |
|
1 |
|
|
1 |
|
1 |
|
Counter
Sales |
2 |
|
1 |
1 |
|
1 |
|
1 |
Staff
Administrative |
1 |
|
1 |
|
|
|
1 |
|
Service
Staff |
|
5 |
5 |
|
|
1 |
4 |
|
Spare
part staff |
|
2 |
2 |
|
|
|
2 |
|
Salesman |
|
3 |
1 |
2 |
|
2 |
1 |
|
Cashier |
1 |
|
|
1 |
|
|
1 |
|
Driver |
|
2 |
|
2 |
|
4 |
|
|
Total |
5 |
15 |
4 |
12 |
4 |
6 |
10 |
4 |
Designing the Ideal
Compensation System in XYZ Company
Compensable Factors
Formulation
According to Ruky (2002),
compensable factors are used as the basis for determining the value of the
position. Compensation factors must be general and universal and contain the
main characteristics of the type of work (core business). In helping to analyze
compensable factors, this study uses an approach through three main
characteristics proposed by Korn Ferry Hay Group, namely know-how, problem
solving and accountability. Know-How is defined as the sum total of each type
of knowledge and skill, but required for acceptable job performance. Problem
Solving refers to using knowledge to identify, describe, and solve problems.
Accountability is defined as the responsibility a job has to produce some
results and the importance of these results to the organization (Hay Management
Consultant, 1995).
Thus, obtained 10 factors and their sub-factors, including:
a. Education (A) with 4 sub factors.
b. Work experience (B) with 6 sub factors.
c. Communication (C) with 5 sub factors.
d. Analysis and problem solving (D) with 5 sub factors.
e. Freedom of action (E) with 5 sub factors.
f. Working conditions with (F) 6 sub factors.
g. Customer service orientation (G) with 6 sub factors.
h. Physical effort (H) with 6 sub factors.
i. Responsibility for materials and products (I) with 6
sub factors.
j. Build relationship (J) with 5 sub factors.
1. Determination
of Factor Weights with the AHP Method
Before determiningassign
job grading, it is necessary to weight andvalues
to the arranged factors. The weighting is done using themethod Analytical Hierarchy Process (AHP). Filling in
the weights is done by discussing with the incumbent in XYZ company.
Note:
1����� �������� =
Equally Important
3����� �������� =
Slightly More Important
5����� �������� =
More Important
7����� �������� =
Very More Important
9����� �������� =
Absolute More Important
2,4,6,8
= Middle value
�
Table 2
Determination
of factor weights with AHP
Compensable factor |
Know How |
Problem Solving |
Accountability |
Bobot |
|||||||
A |
B |
C |
D |
E |
F |
G |
H |
I |
J |
||
A |
1 |
0,33 |
2 |
3 |
5 |
8 |
0,5 |
5 |
7 |
4 |
35,83 |
B |
3 |
1 |
4 |
4 |
7 |
8 |
2 |
7 |
9 |
7 |
52,00 |
C |
0,5 |
0,25 |
1 |
2 |
4 |
7 |
0,5 |
5 |
7 |
4 |
31,25 |
D |
0,33 |
0,25 |
0,5 |
1 |
3 |
5 |
0,25 |
4 |
8 |
2 |
24,33 |
E |
0,2 |
0,14 |
0,25 |
0,33 |
1 |
2 |
0,2 |
0,33 |
5 |
0,17 |
9,63 |
F |
0,13 |
0,13 |
0,14 |
0,2 |
0,5 |
1 |
0,13 |
0,2 |
2 |
0,2 |
4,62 |
G |
2 |
0,5 |
2 |
4 |
5 |
8 |
1 |
5 |
9 |
6 |
42,50 |
H |
0,2 |
0,14 |
0,2 |
0,25 |
3 |
5 |
0,2 |
1 |
4 |
0,5 |
14,49 |
I |
0,14 |
0,11 |
0,14 |
0,13 |
0,2 |
0,5 |
0,11 |
0,25 |
1 |
0,2 |
2,78 |
J |
0,25 |
0,14 |
0,25 |
0,5 |
6 |
5 |
0,17 |
2 |
5 |
1 |
20,31 |
Total Bobot |
237,75 |
The following are the steps in calculating the
compensable factor weighting: The owner compares the compensable factor one
with the compensable factor two, and assigns a weight based on the level of
importance. And so on.
After the weights in all columns, add up the weights
of each compensable factor. Determination of Factor Point Value and Job Value
The next step is to assign a value or points to the
factor in each position which shows how important the factor must be for each
position. Then determine the Job Value for each position. The following are the
steps in the preparation of Job Value:
Give a value to the factors for each position, the
value is based on the level of importance of the factors for the job. Make sure
the levels cover all positions in a position from the highest position to the
lowest position.
After determining the value for each position,
multiply each factor point value and the weight obtained in the previous AHP
method. Then the job value is obtained for each position.
Sort the job titles from the highest job value level
to the lowest level.
Table 3
Factor
Point Value
C. factor Job title |
Know How |
Problem Solving |
Accountability |
|||||||
A |
B |
C |
D |
E |
F |
G |
H |
I |
J |
|
Manajer |
4 |
4 |
4 |
5 |
5 |
1 |
6 |
1 |
5 |
4 |
Financial Controller |
4 |
3 |
3 |
4 |
4 |
2 |
3 |
1 |
4 |
4 |
Sales Supervisor |
3 |
2 |
5 |
4 |
4 |
2 |
5 |
2 |
4 |
3 |
Mechanical Supervisor |
3 |
3 |
3 |
4 |
4 |
3 |
3 |
3 |
4 |
3 |
Staff administrasi |
3 |
2 |
3 |
3 |
3 |
2 |
3 |
1 |
2 |
2 |
Staff service/ montir
(5) |
3 |
2 |
2 |
3 |
3 |
4 |
2 |
4 |
2 |
3 |
Staff sparepart
(2) |
3 |
2 |
2 |
3 |
3 |
4 |
2 |
4 |
2 |
3 |
Salesman (3) |
3 |
1 |
4 |
3 |
3 |
2 |
5 |
2 |
3 |
2 |
Counter sales (2) |
3 |
1 |
4 |
2 |
3 |
2 |
5 |
2 |
3 |
2 |
Kasir |
2 |
1 |
3 |
2 |
1 |
2 |
3 |
1 |
2 |
1 |
Driver (2) |
1 |
2 |
1 |
1 |
1 |
2 |
1 |
3 |
1 |
1 |
Table 4
Job Value
Job title |
ΣNxB (Job Value) |
Jumlah Orang |
Total Point |
Given |
Grade Given |
|
Manajer |
1033 |
1 |
1033 |
891 |
1033 |
V |
Sales Supervisor |
844 |
1 |
844 |
|
|
|
Financial Controller |
773 |
1 |
773 |
|
|
|
Mechanical Supervisor |
768 |
1 |
768 |
749 |
891 |
IV |
Salesman |
704 |
3 |
2111 |
|
|
|
Counter sales |
679 |
2 |
1359 |
|
|
|
Staff administrasi |
605 |
1 |
605 |
|
|
|
Staff spare part |
586 |
2 |
1173 |
|
|
|
Staff service/ montir |
586 |
5 |
2931 |
607 |
749 |
III |
Kasir |
470 |
1 |
470 |
465 |
607 |
II |
Driver |
323 |
2 |
647 |
323 |
465 |
I |
2.
Planning Job Grading
In this study, we used themethod
given grade. The calculation method is to reduce the total weight value of the
highest position with the lowest, then divided by the number of existing
grades, which is five. This division is based on the hierarchical level in the
company, so we get a range for the interval of each grade.
Here are the steps to get the job grading above:
1. Calculating the interval at each given grade by
calculating the difference between the job values highest and lowestand then dividing by the number of grades to be made.
=value Job [(Thehighest- Jobvalue) lowest / 5]
= [(1033-323) / 5]
= 142
2. To obtain the upper limit of Given I, the job value
is lowestadded to theinterval
given grade that has been obtained previously.
= 323 + 142
= 465
3. The upper limit of Given I is used as the lower
limit of Given II. Then if added to theinterval given
grade it will produce the upper limit of Grade II. And so on until aobtained Givengrade is VIwith ainterval Given between
891 to 1033. So that 5 positions are obtained as follows:
�
Table 5
Job Grading
Job title |
ΣNxB (Job Value) |
Given |
Grade Given |
|
Manajer |
1033 |
891 |
1033 |
V |
Sales Supervisor |
844 |
|
|
|
Financial Controller |
773 |
|
|
|
Mechanical Supervisor |
768 |
749 |
891 |
IV |
Salesman |
704 |
|
|
|
Counter sales |
679 |
|
|
|
Staff administrasi |
605 |
|
|
|
Staff spare part |
586 |
|
|
|
Staff service/ montir |
586 |
607 |
749 |
III |
Kasir |
470 |
465 |
607 |
II |
Driver |
323 |
323 |
465 |
I |
3. XYZ
Company's Salary Mapping Using theMethod Adhered
The compensation system currently applied by XYZ
Company can be analyzed further by using Salary Mapping based on position.
Based on Table 6 below, the following results are
obtained:
From these results it can be concluded that the
compensation system in the form of salary at XYZ company is still not ideal
because of the irregular spread value from one position level to another.
Irregularities can be seen on the spreads in Grade I and Grade IIvalue spread-itsno increases, ie both 0%.
The next discrepancy is seen in Mid to Mid in Grades
II, IV, and V which is larger than the spread. On the basis of these things, it
can be said that the compensation system in XYZ company is less than ideal.
This shows that internal justice has not been created in the company.
�
Table 6
Salary Mapping Initial
Grade |
Total Person |
Total Salary |
Actual |
Ket. |
||||
Min |
Average |
Max |
Mid to Mid |
Spread |
||||
V |
1 |
Rp6,500,000 |
Rp6,500,000 |
Rp6,500,000 |
Rp6,500,000 |
44.44% |
0.00% |
X |
IV |
3 |
Rp13,500,000 |
Rp4,000,000 |
Rp4,500,000 |
Rp5,000,000 |
105.26% |
25.00% |
X |
III |
13 |
Rp28,500,000 |
Rp2,000,000 |
Rp2,192,308 |
Rp2,800,000 |
15.38% |
40.00% |
V |
II |
1 |
Rp1,900,000 |
Rp1,900,000 |
Rp1,900,000 |
Rp1,900,000 |
5.56% |
0.00% |
X |
I |
2 |
Rp3,600,000 |
Rp1,800,000 |
Rp1,800,000 |
Rp1,800,000 |
|
0.00% |
|
Total |
20 |
Rp54,000,000 |
|
|
|
|
|
|
Tabel 7
Salary Mapping
Metode Adhered
Grade |
Total Persons |
Total Salary |
New Salary Structure |
Increase & Spread |
|||
Min |
Midpoint |
Maximum |
Mid to Mid |
Spread |
|||
V |
1 |
Rp6,500,000 |
Rp5,002,500 |
Rp6,253,125 |
Rp7,503,750 |
47.96% |
50% |
IV |
3 |
Rp13,500,000 |
Rp3,450,000 |
Rp4,226,250 |
Rp5,002,500 |
36.11% |
45% |
III |
13 |
Rp38,916,000 |
Rp2,760,000 |
Rp3,105,000 |
Rp3,450,000 |
22.73% |
25% |
III |
1 |
Rp2,300,000 |
Rp2,300,000 |
Rp2,530,000 |
Rp2,760,000 |
17.67% |
20% |
I |
2 |
Rp4,000,000 |
Rp2,000,000 |
Rp2,150,000 |
Rp2,300,000 |
|
15% |
Total |
20 |
Rp65,216,000 |
|
|
|
|
|
Figure 1
Illustration
of Compensation System adhered to (coincide)
After we know the results
of the salary mapping using the actual salary or the actual salary, it
turns out that the compensation conditions applied are not ideal and
improvements are needed using themethod Adhered .
Table 7 is a compensation
arrangement using the Adhered method, according to the data in the table, the
spread in operations is around 10-50% and the spread level increases according
to the position held.
After reforming the
salary, the ideal compensation system is obtained. It can be seen from mid
to mid each grade is always smaller than the spread. In
addition, the difference in the interval or distance obtained is not too far
and is in accordance with the provisions of the interval or distance that has
been determined.
4.
XYZ Company Salary
Mapping Using theMethod Overlapping
In making salary adjustments at XYZ company, in addition to using themethod Adhered, it can also be done using themethod overlapping. The most striking difference
from themethod Adhered is that the maximum
value of the previous class can be greater than the minimum value of the next
class.
Table 8 below is a compensationusing themethod fixOverlapping.
Here are the steps in making salary adjustments by way of Overlapping:
1.
Determine the minimum salary for positions in Grade I.
=[Mid Point Grade I/(1+0.5*Spread)]
=[Rp2.150.000/(1+0.5*20%)]
= Rp. 1,911,111.91
2.
Determine the maximum salary in Grade I with the formula [minimum salary
+ (minimum salary*spread)]
3.
The mid point value in themethod
is Overlapping directly filled in without giving a value to the minimum
and maximum columns first. In determining the value of the mid
point, the company adjusts its ability to
4.
determine mid to mid with the formula [(Mid
point on the line � Mid point of
the previous line) / Mid point of the
previous line].
5.
Determine the minimum salary column in the Grade above with the
formula [Mid point / (1+ (0.5* spread on that
row)].
6.
Determine the maximum salary column with the formula [Minimum + (Minimum*
Spread on that row)].
Table 8
Salary Mapping
Method Overlapping
Grade |
Total Persons |
Total Salary |
New Salary Structure |
Increase & Spread |
|||
Min |
Midpoint |
Maximum |
Mid to Mid |
Spread |
|||
V |
1 |
Rp6,500,000 |
Rp5,200,000 |
Rp6,500,000 |
Rp7,800,000 |
44.44% |
50% |
IV |
3 |
Rp13,826,531 |
Rp3,673,469 |
Rp4,500,000 |
Rp5,326,531 |
40.63% |
45% |
III |
13 |
Rp38,000,000 |
Rp2,666,667 |
Rp3,200,000 |
Rp3,733,333 |
16.58% |
40% |
III |
1 |
Rp2,386,957 |
Rp2,386,957 |
Rp2,745,000 |
Rp3,103,043 |
27.67% |
30% |
I |
2 |
Rp3,822,222 |
Rp1,911,111 |
Rp2,150,000 |
Rp2,388,889 |
|
25% |
Total |
20 |
Rp64,535,709 |
|
|
|
|
|
After
reforming the salary, the ideal compensation system is obtained. It can be seen
that from mid to mid each grade is always smaller than the spread. In addition,
the difference in the interval or distance obtained is not too far and is in
accordance with the provisions of the interval or distance that has been
determined.
5. Managerial Implications
Based
on the discussion of the payroll system, company XYZ can increase salaries that
are in an under paid condition and reduce or limit the salaries of employees
who are in an overpaid condition. This is done so that the amount of salary
issued with the value of the job or position is in accordance with the
principle of internal justice.
Figure 2. Illustration of theCompensation System Overlapping (Overlapping)
Based
on the salary improvement using the adhered method, there is a difference
between the actual salary at XYZ company and the adhered salary. The total
principal is Rp. 54,000,000 and the total new salary based on the adhered
method is Rp. 65,216,000. So the difference between
the existing salary and the newly adhered salary is (Rp 11,216,000). Likewise,
with the improvement of the salary overlapping method, there is a difference
between the actual salary at company XYZ and the overlapping salary. The total
actual salary is Rp. 54,000,000 and the total new salary based on the
overlapping method is Rp. 64,535,709. So the
difference between the actual salary and the overlapping salary is (Rp 10,535,709).
Therefore, the recommended payroll method in calculating salaries is themethod overlapping because it is considered more cost
effective than thepayroll method adhered.
Conclusion
Based on the results of research and analysis that have
been carried out and described previously, the following conclusions can be
drawn:
1. Company
XYZ did not have a salary structure from the start, so by using job grading,
salary classification was improved, so that 5obtained grades were in the salary
structure. The highest group (grade 5) is only filled by managers. At grade 4
filled by supervisors in the field of sales, financial, and mechanical.In
the grade thirdfilled by the staff,the staff counter sales, administration,
salesman, service/ repair, and spare parts. In grade 2 onlyfilled cashiers are,
and grade 1 is only filled by drivers.
2. Based
on the results ofpreparation compensable factor, the
factors that determine the wages ofemployees XYZ company are education,
experience, communication, analysis and problem solving, freedom of action,
working conditions, customer service orientation, physical effort,
responsibility for materials and products, and building relationships.
3. After
analyzing and evaluating the payroll system, it is found that the salary
mapping most effectivemethod is themethod overlapping. The main reason for
choosing themethod is overlapping because the portion of the additional salary
issued will be smaller than themethod adhered and meet the budget policy set by
the company owner. If themethod is applied, adhered there will be an cost additionalof funds for salaries of Rp. 11,216,000,
which means an increase of 20.77%, while themethod overlapping for additional
funds for salaries is only Rp. 10,535,709, which means an increase of 19.51%.
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