INTRODUCTION
Quality control of work means that employees work
diligently, efficiently, efficiently and productively to improve their skills
through various means in accordance with the correct work process for optimal
results (Davenport, 2005).
This can be defined as an incentive effort. Employee performance is influenced
by the organization's ability to focus efforts and support. Skilled employees,
high commitment and organizational support must certainly be able to provide
good work results. A good job of an employee shows good personal performance.
The success of an organization in achieving its goals depends on the
performance of individuals and groups. Therefore, the performance of an
organization depends on the performance of individuals and groups, so that if
the performance of employees is good, the performance of the organization is
also good. Individuals and groups must work together to create organizational
effectiveness. High organizational performance means success (Daft, 2012).
Employee motivation is achieved by matching individual and
organizational goals. The boss must maximize motivation if he wants to get the
most out of his employees. Maximizing employee motivation to achieve
organizational goals is the main goal of performance appraisal. Performance
reviews provide accurate and useful information about the ability of
organizational members to perform their duties. The results of the performance
evaluation can be used as the basis for evaluating the performance of members
of the organization. Based on information from the performance appraisal
system, employees can determine whether they are competent or incompetent,
valid or disabled, or promoted. Therefore, to improve employee performance, you
need to motivate them (Handoko, 2016).
Motivation plays an important role because it triggers,
channels and supports human behavior. As a result, you are more motivated and
work hard for the best results. Motivation is said to be the need to drive
action towards a certain goal. Motivation is very important to improve employee
performance in order to achieve your organizational goals. Organizations must
be able to move their employees and motivate them to be more enthusiastic at
work (Zainal, Ramly, Mutis, & Arafah, 2019).
According to (Hasibuan, 2005)
There are many types of motivation, such as providing fair and appropriate
rewards and rewards. This means that whatever happens, they can meet their
needs, work well, and are satisfied with all the tasks assigned. When employees
are satisfied with the results of their work, they respect each other's rights
and obligations and create a supportive work environment. Employees are
governed by motivation to perform their duties in the company.
The relationship between work motivation and performance
at PT. Agro Sinergi Nusantara Meulauboh which operates agricultural plantations
in the oil palm division. The author sees several phenomena that occur at PT.
Agro Sinergi Nusantara Meulaoh and management motivate employees by rewarding
the work they see working overtime. The information provided by the leadership
to employees about their motivation is also sufficient to encourage them to be
enthusiastic and motivated to work. Leaders also often add meaning to
competition, engagement, and pride, inspiring employees to keep working.
Competition means healthy competition to complete a task. Participation means
that employees must be able to participate in carrying out their functions.
Employees are proud to be recognized for their achievements and proud to
continue their work.
Based on the author's observations of Work Motivation,
there are still opportunities for an increase in the Quality of Employee Work
at PT. Agro Sinergi Nusantara West Aceh. So the authors conducted this research
by trying to identify several aspects related to how the influence of work
motivation on the quality of work of employees at PT. Agro Sinergi Nusantara.
The details of the identification of problems that will be examined in this
study are as follows: How is the influence of work motivation on the quality of
work of employees at PT. Agro Sinergi Nusantara.
METHOD
This study uses a qualitative descriptive method (Sugiyono, 2017).
Qualitative method is a research procedure that produces descriptive data in
the form of written or spoken words from people and observable behavior (Cresswell, 2017).
� Based on these considerations, this research is able to
provide an overview of the influence of work motivation on the quality of work
of employees at PT. Agro Sinergi Nusantara.
In collecting data, the technique used is qualitative data
collection techniques through in-depth interviews with several sources as
primary data in this study. The resource persons in this study include the
managers of PT. Agro Sinergi Nusantara and employees of PT. Agro Sinergi
Nusantara. In addition, secondary data used in this study is to support the
results of the analysis in the literature study (Arikunto, 2010).
RESULTS
AND DISCUSSION
Work motivation affects the quality of work of employees.
The higher the motivation given, the higher the quality of the employee's work.
The results of this study indicate that the influence of work motivation on the
quality of work of PT Agro Sinergi Nusantara employees is very important. This
means that there is a relationship between employee motivation and work
quality. The motivation that managers bring to employees plays a very important
role in the quality of their work. Several indicators are used to measure work
motivation, such as physiological needs, safety needs, social needs,
self-esteem needs and personal development needs.
According to the results of a survey conducted, there is a
significant influence on the quality of employee work between these five
factors. Psychophysiological needs are the first motivational factors that play
a role in determining the quality of employee work. This means that the salary
provided by the company plays an important role in the quality of workers' work,
whether it fulfills or does not meet the basic needs of workers. The second
motivational factor that determines the quality of work for employees is the
need for security. This means that safety facilities and security benefits such
as health insurance and medical assistance provided to employees make a
significant contribution to the quality of employees' work. The third
motivational factor that affects the quality of work of employees is social
needs. This means that the working relationship that exists within the company
between co-workers has a significant effect on the quality of employee work.
The fourth driving force that contributes to the quality
of employees' work is the need for gratitude. This means that the awards given
in the form of bonuses, incentives and praise from management for employee
performance make a significant contribution to the quality of an employee's
work.
The fifth motivational factor that has a significant
impact on the quality of work of employees is the need for personal development.
This means that human resource development and human resource development
through programs offered by the company will make work more interesting and
useful and will greatly contribute to the quality of employee work.
Based on the results of the study, the researchers
concluded that the motivational method provided by management to employees of
PT.Agro Sinergi Nusantara is in accordance with the theory proposed by Robbins (Robbin & Coulter, 2010).
That is, motivation or motivation as a driver to act. To reach the target. Then
motivation as a means of transportation to meet needs and motivation as a
machine to create morale. Surveys based on field results show that management
offers a direct way to motivate employees. This can be seen from the fact that
management often compliments employees who arrive early by saying, �You guys
are really punctual, I really greet you all. Leaders also reward great
employees for their work. Remember that management regularly provides bonuses
and notes to employees who work overtime. This is done by management to
encourage employees to work better. Furthermore, the meeting of researchers in
the field of research for supervisors or managers of PT Agro Sinergi Nusantara
not only provided direct but also indirect motivation given by management.
Employees are always enthusiastic in their work, as reflected in the
comfortable employee workspace with comfortable chairs and excellent machines.
Leaders also often create a sense of competition, participation, and pride in
encouraging employees to continue working. Competition means fair competition
in the execution of tasks. Participation means that workers must be able to
participate in carrying out their duties. Pride means that employees are
rewarded for their work so they can continue to work with pride. In the study
conducted, motivation is related to the quality of work. This is in accordance
with the theory that motivation affects the quality of work proposed by Abraham
Maslow.
CONCLUSION
Based on the results of research on the influence of work
motivation on the quality of work of employees at PT. Agro Sinergi Nusantara,
it can be concluded as follows: 1) Employee work motivation has a positive
effect on the quality of work of employees at PT. Agro Sinergi Nusantara.
Psychophysiological needs are the first motivational
factors that play a role in determining the quality of employee work. This
means that the salary provided by the company plays an important role in the
quality of workers' work, whether it fulfills or does not meet the basic needs
of workers. The second motivational factor that determines the quality of work
for employees is the need for security. This means that safety facilities and
security benefits such as health insurance and medical assistance provided to
employees make a significant contribution to the quality of employees' work.
The third motivational factor that affects the quality of work of employees is
social needs. This means that the working relationship that exists within the
company between co-workers has a significant effect on the quality of employee
work. 2) The quality of employee work is highly dependent on the motivation of
the leadership where the quality of employee work continues to improve when
management provides the right motivation. This shows that the relationship
between employee motivation and work quality is very reciprocal. In other
words, improving the quality of work of workers has a positive impact on the
company and contributes greatly to the company's profits.
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